Housekeeping Manager

Job Introduction

A fantastic opportunity has arisen for an established Housekeeping Manager to join our team.

You will be the operational frontline lead in terms of local delivery of cleaning services ensuring costs, quality and compliance metrics are achieved by Sodexo as well as for the contract. Responsible for the operating structure at site, leading a team to ensure delivering against Key Performance Indicators.

While supporting the deputy GSM and GSM in the delivery / implementation of the business strategy / objectives for client’s and site-specific objectives.

Please see full job description attached.

Role Responsibility

• To ensure that all required training in relation to all aspects of the cleaning service is delivered and up to date
• To provide support and assistance to the cleaning team and where required step in for the supervisors
• Manage department budgets by tracking and where required approving
• Conduct site audits ensuring standards are maintained and where required are improved
• Implement a continuous improvement and innovation culture
• Undertake specific training on the relevant cleaning offer
• Ensure that all recruitment procedures and policies are adhered to
• Ensure full compliance with the Sodexo PDR process
• To ensure full compliance in relation to the purchasing of all products / equipment necessary to deliver the cleaning service
• To ensure that all labour employed to deliver the service is maintained within the agreed budget
• To attend all relevant training courses
• To ensure that the cleaning operation is delivered in accordance with the client specification
• To ensure that all operation aspects of the contractual agreement are adhered to as specified by the Deputy and or General Services Manager / Account Manager
• To ensure that all legislation and procedures in relation to Health & Safety are adhered to
• To prepare client reports, as specified by the Deputy and or General Services Manager / Account Manager
• To attend team / client meetings, as required
• To collate information in relating to payroll and EprophIT as required
• To ensure that all procedures for security, health & safety and fire precautions are adhered to in accordance with the Health and Safety Policy
• To monitor and report on all staff absences and sickness
• To manage the ordering and distribution of cleaning consumables
• To undertake cleaning audits in relation to the service delivery / offer compliance as requested
• To ensure full compliance with Sodexo Disciplinary Procedures
• To perform other such duties as may be reasonably requested by the Deputy and or General Services Manager / Account Manager
• Lead the cleaning team to service excellence
• Ensure that the Company’s, the Clients and Statutory Regulations regarding hygiene, health & safety and Equal Opportunities are complied with
• Supplying timely ad-hoc quotes to the client and ensuring approval, ahead of any additional works completed, as agreed with the Deputy and or General Services Manager

The Ideal Candidate

• All training plans up to date
• All employee personnel files maintained and up to date
• All staff have attended the relevant PDR meetings
• All purchases to be completed via nominated suppliers only
• Full compliance with the relevant service offer
• Labour budgets maintained and on schedule
• Compliance with the client cleaning specification
• All Health & Safety procedures in place and up to date
• All staff paid accurately and on time
• Minimal staff absences / long term sickness
• Cleaning audit score at minimum expectation levels

Package Description

£28,000 - £30,000 Depending on Experience 

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more

About the Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. 

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.