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Hotel Services Manager - Healthcare

Please Note: The application deadline for this job has now passed.

Job Introduction

Would you like to part of a prestigious, private hospital?  Passionate about fine dining and delivering a high-quality service?

We have a career enhancing opportunity for an Hotel Services Manager to be based at Nuffield Cambridge Hospital. 

You will manage a team of 14 to deliver a high-quality service to patients and staff 365 days a year. The site has a staff restaurant, patient feeding and Hospitality.  You will ensure food is delivered in a clean safe environment ensuring all areas of safeguard, EHO and Nuffield policies are adhered to.  In addition, you will manage all aspects of staffing and ensure the smooth running of patient and staff feeding.

This opportunity would suit someone with excellent customer service and management skills; you will thrive on a challenge and have strong leadership skills whilst being adaptable to a changing environment. This is a great opportunity to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Sodexo Healthcare work by the side of healthcare organisations in both the public health (NHS Trusts) and private healthcare sector, using science, technology and global experience to enable human-centred care.

You don't just join Sodexo, you belong

Join Sodexo and you become part of a worldwide, extended family. Team spirit is strong and encourages people to stay long-term. You can bring your whole self to work every day and we cant wait for you to join the team!

A DBS is required for this role

Role Responsibility

  • Assist with the day to day running of the catering department
  • Support with the effective management for all the staff
  • To assist with ensuring recruitment, government & company compliance, legislations, health & safety, budgets & all staff training is accomplished in the times required.
  • Manage Sodexo’s food management systems
  • Ensure that all areas of the kitchen and food service areas are kept clean and well maintained. 
  • Pass all internal and external audits such as safeguard, EHO and Nuffield audits
  • Ensure the weekly rotas are complete in the correct time frame and labour is managed within budget agreements
  • Train all members of the team using the Sodexo GREAT training cards, induction, Nuffield training, passport training and competency observations 
  • Complete daily and monthly billing; daily cashing up
  • Liaise with the hospital director and client’s team; maintain regular, meaningful client contact and produce appropriate reports and actions from this


The Ideal Candidate

  • Organised and be able to deliver on time
  • Track record of developing and leading a team
  • Good written and verbal communication
  • Proficient with Microsoft office suite
  • Previous management experience in delivering results
  • Experience in managing client relationships

Package Description

£30,000 to £35,000 (depending on experience) + great benefits

Nuffield Cambridge Hospital


Work Pattern - 40hrs pw Mon to Friday although flexibility required

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.  

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.


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