Hospitality/General Assistant

Job Introduction

We currently have an opportunity for a Hospitality/General Assistant to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

As a Hospitality/General Assistant you will be responsible for:

• Assisting with the preparation of and the serving of all meals and beverages to customers between three catering outlets: hospitality-meeting rooms, cafe-deli and staff restaurant
• Ensuring that the kitchen and service areas are clean and tidy

Role Responsibility

• Assisting with the preparation of and the serving of all meals and beverages to customers, ensuring great customer service at all times
• Using the EPOS till, serve customers and cash up at the end of service
• Check stock levels and replenish when necessary
• Ensure good knowledge of products on sale and on special offer
• Ensure the café/restaurant is presented to a high standard throughout the day and carry out a thorough cleaning at the end of the day
• Ensuring that the kitchen and service areas are clean and tidy, assisting with waste removal and washing up
• Ensuring health and safety regulations are followed
• Completing any administration as requested including food temperatures, wastage and cleaning schedules
• Assisting in the effective management of stock and portion control
• To raise any issues or customer suggestions and complaints to the Catering Manager
• Assist with the ordering and deliveries as required
• Preparation of all hospitality requirements ensuring all items are available, carry out a service check for each hospitality request
• Keep a record of all hospitality delivered and ensure it is all collected at the stated time
• Ensure hospitality rooms are left tidy
• All used crockery and service ware should be brought back to the kitchen and left in an orderly manner at the wash up.
• Overtime occasionally required for evening functions.
• Promote good teamwork and work in a friendly, efficient manner. Actively take part in the sites ‘One team’ ethos
• Comply with all Company and Client policies and procedures, statutory regulations relating to your workplace, this will include but not limited to fire; health and safety; hygiene; working safely; COSHH

The Ideal Candidate

• Previous hospitality experience
• Previous deli or restaurant experience (although training will be given)
• Good customer service skills
• Good communication skills - written and verbal
• The ability to demonstrate great teamwork
• The ability to follow instructions
• Work well within a team environment as well as on their own
• Basic knowledge of food hygiene and Health & Safety
• Safety awareness

Package Description

• Permanent, full time position for a successful candidate (40h contract, Monday to Friday, 7am - 3:30pm)
• Rewards & Benefits
• Free Staff Bus (Aberdeen City Centre – Westhill)
• Free Lunch Provision

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process