Hospitality and Events Supervisor

Job Introduction

We currently have an excellent opportunity for a Hospitality and Events Supervisor to support our busy unit. We organise and deliver varied functions and events for the client, managing a large number of rooms across the site.

Role Responsibility

As a Hospitality and Events Supervisor you will be responsible for:

• First point of contact for client and visitor enquiries or emergencies
• Opening up and locking down of rooms/buildings used for the event
• Taking and managing bookings and catering
• Dealing with a high level of incoming enquiries via phone, email
• Chairing weekly event meetings with the hospitality team
• Keeping documentation up to date and ensure compliance of all visitors with health and safety
• Providing office cover as required
• Assistance with the preparation of international and national association events held at the site
• Attending briefing sessions for upcoming events
• Supervise support persons such as steward and volunteers
• Being aware of the evacuation procedure, working with Security. Ensure all exits and escape routes are known and kept clear at all times 
• Be aware of alcohol license agreements for each event, and highlight unauthorised consumption to supervisors
• Preparing event evaluation reports and communicate actions to post event meetings
• Setting up of equipment, furniture and refreshments

The Ideal Candidate

The successful candidate for this role will have:

• A pro-active nature with excellent planning and organising capabilities
• An eye for detail with good organisational and customer service skills
• Experience in word, excel
• An excellent telephone manner
• Experience working in a similar role and knowledge of working to health, safety, hygiene and licensing procedures would be advantageous
• Possess good customer service skills
• Good communication skills – written and verbal
• Previous experience of working in a team
• Basic Food Hygiene and Basic Health and Safety Certificate are advantageous but not essential for this role. 

Package Description

Assistant C&E Manager

Job Purpose

• 1 Efficient Management of the Catering & Hospitality operation, to include corporate dinners, sporting events, functions and weddings.
• 2. Support the Hospitality Manager to organise, plan and manage events & functions.
• 3. Control and monitor the financial performance of the unit and to maintain costs within pre set budgets.
• 4. Run and manage functions and events to the highest standard in line with the Customers requirements and expectations.
• 5. Plan and cost casual staff rotas on a weekly & monthly basis ensuring correct management cover is planned.
• 6. Manage and coordinate the set up of functions or match days. Ensuring all areas are set and ready within set timescales.

Accountabilities or “What you have to do”

• 1  Run & manage functions & events
• 2 Set staffing rotas within weekly budgets
• 3 Order disposables, linen and arrange laundry returns
• 4 Ensure Match day set up is complete within time frame
• 5 Assist with the training and development of casual C&E Staff
• 6 Attend weekly sales meetings to discuss events and upcoming functions
• 7 Maintain and develop the Sodexo brand

Essential

• 1 Strong Hospitality & Events background, ideally from within high end Hotel establishment / Sports arena
• 2 Financial awareness and budget monitoring
• 3 Wide knowledge of food & service styles
• 4 Experience of running a team within a catering environment

Desirable

• 5 Understanding & knowledge of Football Stadium Catering

About the Company

Sodexo and our clients are committed to safeguarding and promoting the welfare of children, young persons and vulnerable adults. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.

With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.