Hospitality and Events Manager
Job Introduction
As a Hospitality & Events Manager at Sodexo, NBCUniversal, London, you are also a creative leader and service excellence champion. In this role, you will lead our team to deliver exceptional hospitality and events services, ensuring every customer experience is memorable. Join Sodexo and be part of a team where you can act with purpose and thrive in a dynamic environment.
What you’ll do:
- Manage food and health and safety standards and quality across all areas of the building.
- Collaborate with the kitchen team to create and develop new menus daily.
- Maintain Sodexo standards in service methods, production, presentation, and cleanliness.
- Minimise wastage within the kitchen and implement ideas for reducing wastage.
- Organise, deliver, and follow up on events at NBCUniversal, liaising with clients to meet specifications.
- Control hospitality bookings with chefs and front-of-house staff to ensure smooth event operations.
- Ensure the coffee shop and CC shop operate within contractual constraints.
- Comply with all company policies, procedures, and statutory regulations, including health and safety, hygiene, and fire safety.
- Ensure all staff are adequately trained and skilled, maintaining an up-to-date Standards of Procedure Manual.
- Prepare and manage the kitchen rota, ensuring all shifts are covered in line with business objectives.
What you bring:
- Previous experience in a similar role, ideally in a corporate or prestigious environment.
- Passion for delivering great service.
- Experience leading and developing a team within a catering and events environment.
- Good financial awareness and strong management skills.
- Excellent communication skills and customer focus.
- Proactive and highly organised with great attention to detail.
- Good use of the English language (written and spoken).
- Computer literate, including Microsoft applications (Excel, PowerPoint, Outlook).
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
- Flexible and dynamic work environment
- Competitive compensation
- Access to ongoing training and development programmes
- Countless opportunities to grow within the company
- Full training and full protective uniform supplied
Ready to be part of something greater? Apply today!
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