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Hospitality Supervisor - Matchday

Please Note: The application deadline for this job has now passed.

Job Introduction

Aberdeen Football Club has a rich and fascinating history: partnering with Sodexo they have an exceptional record of providing premier meetings and events. With an award wining match-day program they offer a range of options to their clients from corporate exhibitions or conferences to intimate dinners or large weddings.

With Sodexo there is no substitute for all round quality of service and meeting the needs of our customers. Sodexo has a fantastic, well established team in place that have created a positive culture based on their lively and passionate approach. They are very proud of their product and the service they offer to their clients.

Role Responsibility

  • To oversee delivery of the hospitality offer and services across the stadium
  • To ensure the prompt and efficient service in all areas to the company’s standard and to the client’s and customer’s satisfaction.
  • To ensure compliance with company food safety and H&S audit requirements
  • Attend and lead pre-match and de-brief meetings
  • Recognise staff potential Complete and sign all relevant documentation as laid down by company procedures Deal with customer complaints efficiently
  • Carry out stock checks at designated times
  • Check catering outlets at end of service for cleanliness
  • Work alongside HR to assist with recruitment, learning and development of new starts
  • Assist with on-going training of team members
  • Carry out security checks as laid down in company procedures

The Ideal Candidate

Essential

  • Looking to progress to your first management role
  • Excellent people skills with the ability to set an example of market leading customer service
  • Knowledge of cash handling, health and food safety
  • Excellent communication skills and ability to communicate at all levels
  • Experience of managing a mass-catering operation (300+ Covers)
  • Proactive and highly organised with a great attention to detail

Desirable

  • Knowledge of COSHH
  • Valid First Aid at Work Qualification

Package Description

Sodexo is currently looking to recruit an experienced Hospitality Supervisory to work Matchdays at Aberdeen Football Club. This role will require the successful candidate to work frequent evening and weekend events and to be flexible in supporting various departments outwith their own.

About the Company

Founded in 1966 in Marseille by Pierre Bellon, Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 80 countries, Sodexo serves 75 million consumers each day through its unique combination of On-site Services, Benefits and Rewards Services and Personal and Home Services. Through its more than 100 services, Sodexo provides clients an integrated offer developed over nearly 50 years of experience: from reception, maintenance and cleaning, to foodservices and facilities and equipment management; from Meal Pass, Gift Pass and Mobility Pass benefits for employees to in-home assistance and concierge services. Sodexo’s success and performance are founded on its independence, its sustainable business model and its ability to continuously develop and engage its 420,000 employees throughout the world. 

Salary Subject to Discussion
Frequency Hourly
Job Reference SDX/TP/303422/22901/RC
Contract Type Casual
Closing Date 20 June, 2016
Job Category Catering Management
Business Unit UK Sodexo Live
Location Aberdeen
Posted on 12 June, 2016

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