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Hospitality Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

About the role...

Sodexo’s Energy & Resources team serves clients across specialist industries: oil & gas; mining and engineering; construction plus other energy sectors.

We have a dedicated team of 2,000 employees working at over 80 sites in the UK & Ireland region - often in isolated locations both on and offshore.

Onshore and offshore operations are coordinated from our Energy & Resources segment headquarters in Aberdeen, Scotland.

Click here to find our more about careers with Energy & Resources and check out this video all about life at Sodexo:

Role Responsibility

  • Management of the Hospitality Department including day to day hospitality to office floors, Executive Suite, Business Centre and Events Services at Shell London Campus.
  • To manage the delivery of excellence in all areas of service especially within the Business Centres and Executive Floor.
  • Ensure all events are executed with the level of expertise that is expected.
  • To maintain standards, company policies and procedures.
  • To liaise with all HODs to ensure effective cross campus communication.
  • Work closely with team to provide daily catering services to all service areas.
  • Set up the Executive Floor standard’s, offer and service package, drive 5-star service levels.
  •  Build events and set standards within Shell London Campus Hospitality department. 
  •  Drive one team ethos between all teams to achieve desired end goals.
  •  Support the GSM & Catering Manager in the development of business strategy in line with current and emerging client needs.
  • Build long-term relationships with client and key stake holders.
  • To be proactive and drive innovation and continuous improvement of people, processes and service.
  •  Managing multiple priorities concurrently.
  • Understand international etiquette and diplomacies. This is a highly confidential position which requires discretion. 
  • Executive Committee may require bespoke events and outside catering from time to time, potentially at their residence. 
  • Must be confident and be comfortable with delivering high end fine dining table service. 

The Ideal Candidate



  • Must have finesse and be detail focussed.
  • Language skills advantageous ie: Dutch & French (a bonus but not essential).
  • Knowledge and understanding of Health & Safety and regulatory requirements applicable to the industry.
  • IOSH Managing Safely or equivalent.
  • Industry acumen and knowledge of event management, good understanding of budget management and food service.
  • Confident in decision making and consulting with a diplomatic approach.
  • Experience in supervising a team and problem solving.
  • Driven to excel in all areas of customer service.
  • Highly presentable in all personal aspects at all times.
  • Experience of working in an environment where compliance to standards is key
  • Knowledge of IT systems.

Package Description

  • Competitive Salary
  • Benefits...

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

About the Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.


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