Hospitality Manager

Job Introduction

A fantastic opportunity has arisen for an experienced Hospitality Manager to join our team with a prominent client a their prestigious central London site.

We are looking for a highly organised people manager to manage the effective operation of the Hospitality departmental functions in this prestigious location. You will provide a professional hospitality  service, ensuring that company standards are maintained and that Client expectations are met, with a focus on team management, financial awareness, service delivery and innovation.

At Sodexo, we strive to consistently deliver exceptional service to our clients, which is at the heart of everything we do. We believe that 5-star service is not just an occasion, it's a way of life. We are committed to achieving 100% client satisfaction through our commitment to innovation and quality improvement. Whether it's event management, team management, or financial awareness, we place a strong emphasis on providing the best services to our clients, ensuring that we deliver results that exceed client expectations. We believe that a culture of service excellence and innovation drives positive outcomes, and we strive to provide the best services possible.

This is a great opportunity for a customer focused individual with a passion for food to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Role Responsibility

• Ensure that the location meets statutory and company requirements of Health and Safety, Food Safety and environmental legislations and procedures.
• Set objectives and be responsible for the day to day running of the hospitality department,
• Lead the Hospitality department team, monitor their work and carry out appraisals, performance management and ensure development plans are in place.
• Ensure that the hospitality department achieves, as a minimum, the financial targets agreed with the client in line with the budget.
• Hold team meetings on a regular basis to communicate targets, standards required, company and client information.
• Work in conjunction with the General Services Manager to prepare budget and achieve agreed financial targets whilst maximising all commercial opportunities.
• Develop and evolve all client services of the hospitality department, ensuring regular adjustments and improvements are both recommended and implemented.
• Oversee the delivery of all out of hours Evening Functions (after 5pm)

The Ideal Candidate

You will have previous experience of managing a high-end hospitality and fine dining operation and good knowledge of Health & Safety.

You will be passionate about food and hospitality and have the ability to use your innovation skills to make a real difference.

• Proven consistent experience in a similar environment
• Previous experience at Management level
• Excellent organisation skills
• Excellent spoken and written English
• Strong at problem solving
• High standards of personal presentation
• Good awareness of industry standards

Work Pattern – 40 hrs pw Monday to Friday with flexibility required depending on business needs

There is requirement to attend fine dining / hospitality evening functions with advance notice

Package Description

Salary £40,000pa - £45,000pa + great benefits

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process