Hospitality Assistant

Job Introduction

As a Hospitality Assistant at Sodexo in NBC Universal - Central Saint Giles, London, WC2H UNU, you'll help with the preparation and serving of our vibrant menu and ensuring all working areas are kept clean and tidy. Your cheerful customer service skills will put a smile on people's faces and makes an impact in their everyday lives. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.  

What you’ll do: 

• Deputise the Hospitality Lead whenever is necessary

• Deliver Hospitality events & client meeting rooms requirements to Sodexo and Leonardo agreed standards and any end client expectations

• Ensure the service is always delivered in time fashion

• Gather, type and check information to be displayed on menus, including allergens specifications

• Ensure the maintenance and cleanliness of the hospitality facilities 

• Report any customer complaints or compliments and take some remedial action if at all possible

• Report immediately any incidents or accident, fire, theft, loss, damage, unfit food or other irregularities and take such action as may be appropriate

• Train Hospitality Assistant members and temporary agency staff according to site procedures and Sodexo and Client rules 

• Liaise with line manager and suppliers to create bespoke catering packages according to client’s expectations

• Attend all operational meetings as required and ensure up to date information is cascaded to relevant personnel

• Complete all administrative tasks allocated to the role in a timely and accurate manner 

What you bring: 

• Strong verbal communication skills

• Sound basis of IT knowledge and usage 

• At least 2 years of frontline operational experience

What we offer:  

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment  
• Competitive compensation  
• Full training and full protective uniform supplied  

Ready to be part of something greater? Apply today!  

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Package Description

HOSPITALITY ASSISTANT

• Shift Pattern: Monday to Thursday
• 32 Hours per week
• £13.15 per hour 
• Save for your future by becoming a member of the Sodexo Retirement Plan
• Flexible and dynamic work environment
• Full training and full protective uniform supplied
• Unlimited access to an online platform offering mental health and wellbeing support
• Online Recognition Scheme (Reward Hub)
• Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is (WC2H UNU)

About the Company

About Sodexo 

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.