Head of Workplace Experience / Management

Please Note: The application deadline for this job has now passed.

Job Introduction

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.

In addition, we offer:

Flexible and dynamic work environment
Access to ongoing training and development programs
Countless opportunities to grow within the company

Job Introduction

Head of Workplace Experience / Management (CS UK&I)

We have an exciting opportunity for a highly experienced Workplace Experience professional to join our exceptionally talented staff community in London (Hybrid working).

As our Head of Workplace Experience you will lead marketing and service development activities of all Workplace Management related offerings on behalf of Corporate Services UK&I.

Join Sodexo and be part of something greater!

Main Responsibilities

You will ensure our services are deployed with required hallmarks and standards and support Operations in the launch of Workplace Management services including required training, processes and governance.

Key areas of responsibilities include:

Product / Service Development and Marketing: Lead service development and marketing activities of Workplace Management service offerings that satisfy corporate services clients’ and consumers’ needs and expectations
Communication strategy: working with internal partners to develop content and manage media strategy development & deployment. Manage optimal regional portfolio of services and playbook services documentation.
Service Deployment and implementation: ensure our services are deployed with required hallmarks and standards. Support UK&I Operations in the launch of Workplace Management services including required training, processes and governance
Systems & Platforms: manage & develop (with SMEs) the necessary suite of tech enablers to optimise data capture and consumer/customer experience

The Ideal Candidate

It is essential that you already have solid experience of holding a senior marketing role and have a product development background with some experience of working with a Facilities Management company. A passion and demonstrated track record of project management is also essential.

You will have:

Strong influencing skills to ensure commitment throughout the business to quality standards of food and service within offers
Experience in managing end to end service development and marketing process
Commercial and industry acumen and knowledge of external workplace management service and retail developments & innovations
A proven track record in service development within workplace management environment
An understanding of how to work effectively with a matrixed, global organization and leverage knowledge across the organization

Salary	£65,000 and Industry Leading Benefits
Frequency	Annual
Job Reference	SDX/TP/RF9868/CS
Contract Type	Permanent – Full Time
Closing Date	22 September, 2023
Job Category	Facilities Management
Business Unit	UK Corporate Services
Location	No Fixed Place of Work, United Kingdom
Posted on	08 September, 2023

Add to watchlist
Print this job
Refer a friend for this job

Your name (required)

Your email address (required)

Receiver name (required)

Your friend's email address (required)

This form is protected by Google reCAPTCHA. By using this form you agree to the Google Privacy Policy and Google Terms of Use.