Head of Volume Recruitment

Job Introduction

Head of Frontline (Volume) Recruitment

To support our People Strategy, Sodexo (UK & Ireland) have embarked on a region-wide project to centralise all volume-based recruitment to support our frontline teams with their hiring needs. This project has resulted in the business creating a new recruitment co-ordination team, and we’re excited to be recruiting for the new role of Head of Frontline (Volume) Talent to oversee function.

The Head of Frontline (Volume) Talent is an exciting new role that is accountable for managing the full recruitment lifecycle for all volume-based recruitment, coupled with providing a VIP candidate experience and promote Sodexo as an Employer of Choice. You will develop and drive the delivery of all high-volume recruitment using strategic vision, coordination of tools, resources and processes in support and consistent evolution of the Regional Frontline strategy.

You will lead the selection, implementation, integration and optimisation of technologies and vendors to support recruitment, employment branding, deployment & redeployment, on-boarding and pre-employment screening of segment employees. 

You will coordinate and manage the entire recruitment process from attraction through to selection & assessment right up to onboarding. As part of this role, you will also find yourself working closely with the other key areas of our HR team including the Reward, L&D, Employee Relations, HR Services and HR Business Partnering teams to support in bringing our People Strategy to life.

Role Responsibility

No two days are the same in our team! The main accountabilities for this role include:

Strategy

• Develop and drive Frontline Employee Value Proposition strategy to position region for efficient and sustainable growth
• Partner with stakeholders, HR teams, etc., to understand and align on business strategy and identify talent gaps that impact region and segment performance
• Conduct benchmarking research; analyse, interpret, and evaluate labour market trends and leading practices to both predict needs and diagnose emerging trends
• Engage expertise required to develop new approaches and creative solutions that overcome market challenges and changes in the business that impact the type and volume of talent needed to achieve regional objectives
• Identify, develop, and manage strategic regional vendor relationships in support of frontline strategy outcomes
• Incorporate current engagement trends and technology platforms
• Drive and develop social mobility, equality, and inclusion strategies within frontline recruitment

Project Management

• Employ broad leadership expertise to accomplish results and influence critical behaviour changes to ensure compliance and delivery of frontline recruitment and strategy
• Ensure Frontline methodology, process and tool efficiency and consistency across the region by streamlining the integration of Segment processes, support functions, technologies, roles, and responsibilities involved in the frontline hiring and onboarding process
• Lead cross functional teams; influences resources within team and budget to ensure results are achieved. Leads multiple projects and provides
• Contribute to transversal, SO and segment HR project teams such as workforce planning and system deployment
• Partner with segments on major contract mobilisation planning and execution efforts
• Ensure alignment of regional initiative priorities and communication of progress to all stakeholders.

Talent Acquisition

• Develop approach for direct support of frontline recruitment
• Simplify hiring process and streamline candidate application process
• Identify and implement improved digital tools and application systems
• Ensure delivery of all high-volume recruitment in line with KPIs
• Consistent drive and evolution of candidate experience
• Improve brand attraction methods to engage with best talent
• Mapping of brand strategic talent attraction strategy

The Ideal Candidate

At Sodexo, you’ll have the opportunity to build a career as unique as you are, with the global scale, support, and inclusive culture to become the best version of you. To be successful in this role, you will possess extensive experience of managing high-volume recruitment, coupled with the experience of leading and inspiring your team. Demonstrable experience and track record in utilising creative and effective ways of sourcing candidates directly, as well as the confidence and interpersonal skills to partner with the business and deploy regional campaigns.

Stakeholder communication and relationship management are vital to the success of this opportunity. You will have worked across multiple business groups and areas, dealing with varying priorities and projects, whilst providing a VIP service to our business stakeholders and across the corporation.

Package Description

In return for your commitment and hard work, you will be rewarded with an attractive salary, plus access to our extensive benefits package, which includes:

• Contributory pension scheme of up to 6%
• Company car allowance of £5,000
• Life assurance
• Performance-related annual bonus
• 25 days holiday (FTE) – including bank holidays – rising to 28 days after 3 years
• A buy and sell holiday scheme of up to 3 days (FTE)
• Volunteering days via our charity partner STOP HUNGER
• Numerous voluntary benefits, including dental care, gym discounts, retail / hospitality, and many more

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process