Head of Client Management - South
Please Note: The application deadline for this job has now passed.
Job Introduction
Opportunity to join the UK Client Services Team.
Entegra are a leading procurement company based in the UK and globally, specialising in the purchase of food and non-food products for the hospitality and leisure industry. Our mission is to provide our clients with exceptional service and deliver significant cost savings through efficient procurement strategies. With our commitment to innovation and continuous improvement, we are dedicated to staying at the forefront of our industry.
Entegra are a leading procurement company based in the UK and globally, specialising in the purchase of food and non-food products for the hospitality and leisure industry. Our mission is to provide our clients with exceptional service and deliver significant cost savings through efficient procurement strategies. With our commitment to innovation and continuous improvement, we are dedicated to staying at the forefront of our industry.
What you’ll do:
- To act as the primary company representative in respect of client account management for Independent and small group clients.
- The Head of Client Management will be highly commercial and demonstrates this by constantly adding value to a client’s business in new innovative ways, whilst seeking to increase Entegra’s revenue and profitability.
- The Head of Client Management should be organised, structured and able to delegate tasks easily to relevant departments, ensuring deadlines are met.
- Demonstrates a skilful level of relationship management, by maintaining relationships at multi levels within an organisation.
- This role is a ‘self-starter’ role whereby the individual should take full ownership for the client account management by finding solutions to problems whilst being very pro-active in their approach.
- Supports management and line-management responsibility for Account Management Team and ensures they are managed, trained and equipped to perform their role effectively.
- Liaises with Director of Client Management to ensure the delivery of product according to client's requirements and seeks ways to ensure maximum profit delivery & capacity efficiency
What you bring:
- Three or more years previous experience in leadership roles with excellent leadership skills with steadfast resolve and personal integrity.
- A solid grasp of data analysis and performance metrics, with knowledge of accounting, financial and business analysis.
- In-depth industry knowledge, and experience of multifaceted business functions and principles, including finance, project management, Client / stakeholder relationships, Client Operations, HR, leadership.
- Proven ability to plan and manage to drive efficiency and growth results.
- Proficient around IT and technology
