Head of Business Assurance and Performance

Job Introduction

Head of Business Assurance and Performance – HMP Addiewell

As the Head of Business Assurance and Performance at HMP Addiewell, you will play a vital role in delivering operational excellence and supporting the strategic direction of the prison. As a senior leader, you will be responsible for driving compliance, performance, and assurance across the establishment, working collaboratively with key departments including Finance, HR, Facilities, and Health & Safety.

Reporting directly to the Director and Deputy Director, you will help shape and execute the long-term vision for the prison, ensuring all contractual obligations are met and that business continuity is maintained at the highest standard.

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Key Responsibilities

• Lead on all business assurance and planning processes within the establishment.

• Oversee the completion and submission of compliance returns within agreed deadlines.

• Act as the lead for all audit and assurance activities, ensuring audits are completed to standard and within contractual timelines.

• Serve as the main point of contact for the Senior Leadership Team on audit completion and follow-up actions.

• Deliver accurate reports and performance data in line with contractual obligations.

• Oversee local asset management procedures.

• Manage the prison’s complaints process to ensure full contractual compliance.

• Act as the establishment’s Litigation & Subject Access Request (SAR) sponsor.

• Serve as the primary liaison with the client on all matters related to contract delivery.

• Chair the prison’s risk assurance meetings, ensuring appropriate risk management processes are in place.

For full details, please refer to the attached job description.

The Ideal Candidate

• A senior leader who leads by example, with strong, authentic leadership and proven experience in people management.

• Demonstrated experience in performance and contract management, with a solid understanding of commercial contracts.

• Excellent stakeholder management skills, with the ability to engage confidently both internally and externally.

• High level of personal integrity, commitment to service quality, and a strong sense of purpose.

• A results-driven approach with a passion for improving outcomes for staff, prisoners, and the wider organisation.

Package Description

• Competitive salary + Sodexo bonus scheme

• Flexible benefits and pension plan

• Monday to Friday, 37.5 hours per week

• Extensive employee benefits, including:

  • Access to over 20 Sodexo benefits

  • Discounts with 1,900+ retailers

  • Gym membership discounts

  • 24/7 confidential Employee Assistance Programme, offering support with emotional wellbeing, legal issues, and financial matters

Please see the attached benefits guide for full details.

About Sodexo

At Sodexo, we’re committed to creating a better everyday for everyone, building a better life for all. As a global leader in services that enhance quality of life, we operate in 55 countries, serving over 100 million people daily.

We are proud to foster an inclusive and diverse workplace. We believe in equal opportunities for all and welcome applications from candidates of all backgrounds. As a Disability Confident Leader, we are committed to supporting applicants with disabilities and will guarantee interviews for those who meet the minimum criteria.

Ready to be part of something greater?
Apply today and take the next step in your career with Sodexo.