Hard Services Co-ordinator

Job Introduction

• 40 hours per week 
• Monday to Friday  
• Between £32,000 and £37,500 per annum 
• Free car parking on site 

Checkyour local transport links here: PlanYour Journey | Traveline - the destination you should input is L24 9LN 
 

Join The Team At Elanco –Hard Services Coordinator
 

Weare seeking a highly organised and proactive Hard Services Coordinator to join our team at the Elancosite in Speke. This role involves coordinating hard facilities management (FM)services, ensuring compliance with statutory regulations, and supporting thedelivery of planned and reactive maintenance activities. You will act as a keypoint of contact for contractors, manage helpdesk queries, and support siteoperations to ensure a safe and efficient working environment.

WhatYou'll Do:
 

• Work Order & Maintenance Management: Oversee the scheduling, planning, and execution of planned/reactive maintenance via CMMS; manage work orders, asset data input, and ensure timely resolution of client requests.
• Compliance & Safety: Ensure all activities align with SOPs, HS&E, GMP, and permit-to-work processes; review and approve risk assessments, method statements, and ensure safe execution of maintenance tasks.
• Client & Contractor Coordination: Liaise with clients and contractors to plan and deliver services, manage contractor activities, obtain quotes, and support service delivery to meet SLAs.
• Financial & Performance Oversight: Demonstrate strong financial control, raise purchase requisitions, manage project notes/logs, and ensure effective performance tracking and reporting.
• Project & Improvement Delivery: Manage and deliver small projects and site improvement plans, including refurbishments, ensuring alignment with operational and client needs.
• Reporting & Communication: Attend and lead engineering huddles, produce KPI and management reports, support helpdesk functions, and participate in meetings to ensure service excellence.

WhatYou'll Bring:
 

• Proven experience coordinating hard FM services (e.g., M&E, HVAC, plumbing, electrical, and fabric maintenance), with strong knowledge of planned preventive maintenance (PPM) and reactive maintenance.
• Experience managing hard services contractors and ensuring compliance with SLAs, KPIs, statutory regulations, and health & safety standards.
• Minimum GCSE education with experience in administration and helpdesk duties, including query escalation.
• Excellent IT skills and confidence in using various systems and platforms, including CAFM systems and reporting tools.
• Strong interpersonal, organisational, and customer service skills, with the ability to communicate effectively at all levels, prioritise tasks, and manage time efficiently.
• Self-motivated, flexible, and open to learning, willing to undertake training to address skills gaps, with an awareness of GxP standards.
   

Desirable Qualifications& Experience: 
 

• IOSH or NEBOSH General Certificate in Health & Safety (or willingness to work towards).
• PRINCE2 qualification (or equivalent project management certification) desirable

WhatWe Offer: 
 

JoinSodexo for more than just a job—be part of something bigger. You'll belong,have purpose, and make an impact every day. We offer: 

• Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme. 
• Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit. 
• Career Growth – Apprenticeships, learning tools, and development opportunities. 
• Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work and full training

 Ready to be part of something greater? 

Sodexoreserves the right to close this advert early if we are in receipt of a highnumber of applications