Handyman

Job Introduction

To be the main point of contact for Sodexo on site in Solvay Interox. The handyman is responsible for the carrying out of the day-to-day duties to the highest possible standard.

The handyman is responsible for the carrying out of the day-to-day duties to the highest possible standard.  His/her tasks could vary from general repairs to the up keep of pathways and public areas within the premises and managing building maintenance contractors. This role is one which requires a very flexible person, who can multi task quickly and easily.  The successful candidate will have a hands-on role and will be also required to fix and maintain all non-technical matters.  Ultimately, they are responsible for ensuring and maintaining a high-quality delivery of services to the client in order to meet and exceed Service Level Agreement Standards.  The role therefore requires a strong understanding of the client’s needs and an ability to fulfil these needs to the best of their ability. 

Role Responsibility

Context:

• Delivery of a consistent level of service, within the Company's standards, to the contract specification and agreed performance, qualitative and financial targets.
• Compliance to company and statutory regulations relating to safe systems of work, health & safety, hygiene, cleanliness, fire and COSHH.
• Dealing effectively and safely with all service requests and incidents within the range of competence, training and experience as required and by out of hours response where necessary.
• Ensure the standards across the site(s) are in accordance with the Service Level Agreements and KPI’s specified in the service contract.

Assignments:

• Painting decorating
• Litter collection
• Use of Solvay Fork lift truck
• Emptying of site bins
• General repairs/handyman “Security/Cleaning/Catering”
• General plumbing and electrical knowledge
• Logging all jobs on the facilities management database, raising work permits and managing building maintenance contractors
• Gutter cleaning
• First fix any items on site that is within his ability or remit as agreed with the client.
• Preparation of conference rooms
• Drive company vehicles for delivery & collection of parts/materials around site
• Moving office furniture
• Issue work permit to external service provider under the guidance of General Services manager and Solvay H&S manager.
• Assisting the cleaning team, site clean ups
• Other ad hoc duties

The Ideal Candidate

Essential:

• Proven track record in similar role, preferably with at least 2 years’ experience
• Good knowledge of a service industry and the importance of customer service
• Proven ability to organize tasks
• Ability to carry out duties efficiently
• Clean driving licence
• A strong interest in practical, hands-on work with an ability to fix non-technical items
• Effective at team building and being able to work well within a team.
• Ability to be flexible as and when required, whether it be a work task or an approach to people. 
• To have a pro-active approach which is flexible
• Extremely customer focused in all dealings with the client.  
• Excellent problem solving skills
• Have ability to deal with complaints in a calm, structured and professional manner

Desirable:

• Practical experience in a similar role
• Measured and Consistent Approach to all functions and responsibilities.
• IOSH QUALIFICATION

Accountabilities:

Execution of non-technical works to include but not exclusive to:

• Maintain all areas of site under your control. Ensure all reported faults are rectified, all equipment on Sodexo’s possession or used by Sodexo to be kept in safe working order.
• Deliver a consistent level of service, within the company’s standards & guidelines and according to the contract SLA’s
• Monitor & visually check electrical equipment used by Sodexo employees for wear & tear on a monthly basis & raise a job with electricians if necessary
• Deliver agreed monthly maintenance programme as directed by GSM
• Assist in the preparation of forward planning relating to a programme of repairs & maintenance, which reflects seasonal tasks.
• Ensure a high standard of personal hygiene and appearance to comply with statutory & company regulations wearing company uniform & PPE as specified.
• Comply with company & client safe working practices, hygiene cleanliness, fire & COSHH. This will include hazard awareness in the workplace. Follow client company guidelines with regards to identification & reporting health & safety hazards.
• Administrate and compile work permit documentation in compliance & within controlled client procedures.
• Report immediately and incidents of fire, theft, hazardous situations, behaviours or acts, near misses and accidents to line manager and take appropriate action where necessary e.g. positive safety talk

Package Description

As part of our commitment to improving the quality of life and health and wellbeing for our employees we provide discounts and benefits that you can tailor to suit your needs and help you take advantage of being part of Sodexo. The Employee Benefit booklet provides you with information on how to access all the discounts and benefits that are available to you on the Reward Hub including Sodexo Discounts, Recognising You, employee lottery, cycle to work, Spree card and much more. Aside from what is available on the Reward Hub this book highlights all the other benefits that are available to you as a Sodexo employee.

Company Pension

Free onsite parking 
Inhouse restaurant 

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process