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HR Systems Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

A fantastic opportunity has arisen for an HR Systems Manager to join our team in Salford. You will actively support the systems and processes that are key to the successful operation of HR Services, focusing on the delivery of high-quality HR systems. Continually review and develop the HR systems infrastructure, policies, controls and processes to ensure that efficiencies and opportunities are identified, implemented and data integrity is maintained.  Sodexo are implementing big changes in the HR systems space in the coming months and the successful candidate will have the opportunity to be a key player in these exciting changes.


Role Responsibility


  • Manage the delivery of systems enhancements ensuring service delivery to the business is efficient, consistent and of high quality
  • Develop and manage the provision of HR org structure maintenance service delivery to the business to support effective planning and decision making, providing an accurate and efficient service within agreed HR Shared Service timescales
  • Ensure all HR Systems users are fully trained, identify and implement changes to improve system efficiency, maintain robust data and protect the integrity and quality of HR data
  • Ensure the overall design and feasibility of SAP HCM, CSM, ESS/MSS and UDC Payroll systems is fit for purpose and in line with business needs
  • Ensure that the development and enhancement of the systems portfolio is aligned to the HR strategic objectives
  • Actively build and maintain strong relationships with appropriate external stakeholders to enhance and support the systems function
  • Support HR function to define user requirements and build strong relationships with key stakeholders and specialist functions including IS&T and Payroll
  • Build strong relationships with HR colleagues and business managers as required and act as subject matter expert on HR Systems including SAP HCM, UDC Payroll, ESS/MSS, case management or any other relevant systems
  • Resolve technical and service delivery issues escalated from HR systems team, continually reviewing service performance and identify opportunities for improvement including identifying and mitigating risks to HR data accuracy. Escalate potential serious issues to the HR Service Manager
  • Ensure that process and systems development maintain and enhances the accuracy of HR management information
  • Ensure that the roles within the system align to the agreed responsibilities to the user groups i.e.: HR, Pensions, UDC etc
  • Manage, motivate, and develop HR Systems team and ensure optimal performance and continual delivery. Identify development needs, manage individual performance, and complete PDRs
  • Liaise closely with other Service Centre Managers to ensure HR Shared Service Centre is effectively resourced ensuring optimal performance, continuous service delivery and devise strategies to make improvements to service delivery. Direct resource planning, recruitment, succession planning and rotation of staff
  • Positively promote the Sodexo employer brand, ensuring that IiP and staff engagement objectives and measures are incorporated into the overall focus and strategy of the HR Shared Service Centre


The Ideal Candidate

Significant experience of HR and Payroll systems, within a large and complex organisation

Knowledge of SAP HCM or equivalent employee system

Advanced IT skills including MS Excel and MS Access

Ability to manage a busy team in a fast-paced environment and with strong ability to multitask

Strong Project management skills with proven experience of project management and implementation

Keeps up to date with the latest HR systems developments and best practice

Strong analytical, problem solving and decision-making skills

Excellent interpersonal, influencing, presentation and communication skills

Highly customer service focussed

Sound judgement and strong decision-making skills



Educated to degree level or equivalent / CIPD qualified

Experience of working in a shared service environment

Package Description

£45,000-£50,000 depending on experience

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.  

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process


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