HR Assistant

Job Introduction

We want to make life better for more people. If you are as passionate about quality as we are and you want a role where your skills will make a real difference, this is a great opportunity.  You can help us to grow and develop in an exciting business that puts people front and centre of everything we do.

Prestige Nursing & Care, part of the Sodexo Group, has provided home care for over 75 years and we have 35 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients. 

A leading strategic focus for the HR team is to sustainably support the business growth this is an exciting role with plenty of scope to contribute to the success of the business.

We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture.

We are looking for a dynamic and independent professional with a good understanding of HR or a keen interest in learning, a flexible, enthusiastic, and can-do attitude to join our team as our HR Assistant based at our Epsom, Surrey Office

The role of HR Assistant is to provide the first line response to internal customers within the business on all matters of HR, to take responsibility for the HR system and all data entry and to provide HR admin support to the wider team.

Dimensions: Workforce responsible for circa 280 employed and 2000 carers.

The success of this role will be measured by:

• Processing, verifying and maintaining personnel information and documentation
• Recruitment administration
• Completing the new starter process
• Completing the leaver process
• Issuing contracts and amendments to contracts
• Dealing with line manager an employees’ queries
• Managing the HR inbox
• General administration duties and covering for the receptionist when required
• Working closely with the HRBP’s and wider HR team
• Committed to providing a high-quality service
• Maintain a high degree of confidentiality
• High-level written and verbal communication skills
• Ability to use own initiative
• Excellent attention to detail

Critical to the success of the role is the ability to work at pace, maintain accurate records, have a readiness to learn about sector.

The role is based from the Head office in Epsom with some ability to work remotely.

*Prestige Nursing & Care reserve the right to close a role at anytime*

Role Responsibility

Recruitment and On-boarding

• Support the Executive Resourcer with administering the process for new employees; sending out appropriate offer letters and new starter paperwork, carrying out all necessary pre-employment checks, i.e. obtaining references and right to work checks

• Collating new starter information
• Entering all information in to the HR system
• Training new starters on the HR system and ensuring they understand how to request holiday, approve timesheets etc
• Monitoring the probation review process ensuring Managers carry out reviews on time and issuing probation outcome letters including extensions and terminations, taking advice from the Head of HR when required

Payroll

• Ensuring that all pay related instructions and changes are prepared, recorded and the Payroll Manager is informed in time for the monthly payroll run for Head Office and Branch staff, i.e. new starters, leavers, contract amendments and any other benefits

Contract Amendments

• Arranging for the issue of Contracts of Employment and issue of amendments to contracts ensuring all information is updated on the HR system and records kept in the employee’s personnel files

Leaver Administration

• Processing employee resignations including sending out acknowledgement letters and updating the HR system
• Reviewing exit interviews and questionnaires and passing on any relevant information to the Head of HR

Record Keeping

• Maintaining up to date employment records on all Prestige Nursing Branch and Head Office staff
• Making up new starter files and maintaining employee personnel files
• Archiving employee files and other records when required
• Keeping car and driving records up to date including company car and business use information

Administration

• Recording information from the Annual Appraisal Scheme
• Carrying out general administration duties for the HR department, i.e. responding to emails, answering the telephone, devising and sending out standard letters.

Staff Benefits

• Issuing eye care vouchers and keeping up to date records.
• Administering Benefits and Rewards Scheme
• Administering the Private Medical Insurance scheme

Advice and Guidance

• Provide day to day advice to Managers and Employees, escalating more     complex issues to the Head of HR.
• Assist in formal meetings such as disciplinaries or grievances as requested.

General responsibilities:

• Providing cover for reception at lunch times/other breaks and annual leave or other absences.
• General administration duties.

• Be a champion for internal customer service
• Do any other reasonable things your manager needs you to do

The Ideal Candidate

Essential

• Good interpersonal, communications and presentation skills
• Well organised, responsive and able to work under pressure
• Computer literate in Microsoft - Word, Excel and PowerPoint.
• Ability to prioritise a busy workload.
• Ability to work on own initiative.
• A keen interest in HR.

Desirable

• HR Experience
• CPP qualification

Package Description

We offer:

• A competitive salary
• Yearly bonus dependant on Branch achieving targets set in place and company profits
• 28 days annual leave increasing every year by 1 to the maximum of 33 days over 5 years service
• Work Place Pension
• Supportive working environment with ongoing learning and development opportunities.
• A friendly, agile and flexible working culture.
• An environment where learning and training is encouraged
• Employee assistance programme (EAP) – confidential phone line and online support and resources available to you and your loved ones 24/7

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing & Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process