Global Operations Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

If you’re a strategic leader then this could be the career opportunity for you. We are looking to recruit a Senior Global Operations Manager to take accountability for one of our high profile FMCG contracts.

This is a client focused role that will aim to delivery growth across the contract globally.

Please take into account this role requires flexibility due to travel that is involved.

Role Responsibility

To provide Operational and strategic leadership to the contract in order to deliver significant business growth within the account
Client retention through pro-actively developing and building client and customer relationships
To collaborate and effectively support a highly capable team who will deliver against the strategic growth objectives and operational requirements
To develop implement and maintain business improvement and process improvement into all areas
To provide thought leadership on all IFM service delivery and act as a subject matter expert for service delivery for a total IFM offer
Responsible for driving business processes to drive continuous improvement, best practice and growth opportunities on a day to day delivery of services to support the regional leads through a consistent approach by giving clear direction and support to local tea
To actively work across the Global contract as part of the senior leadership team
Interface and collaborate with country teams and country subject matter experts via a matrix structure
Drive the savings pipeline by managing and implementation of the innovation programme
Ensuring contractual compliance for reporting at a Country level
Be an ambassador for driving health and safety at all times

The Ideal Candidate

Excellent oral and written English
English language is essential for working on the P&G account
Experience of having operated successfully within an outsourced B2B environment
Demonstrable track record of developing successful operational strategies across a broad portfolio of target client groups
Exceptional client relationship management skills
Negotiation skills
Development of commercially viable solutions based on rigorous techniques to understand client needs and price products/services accordingly
Considerable experience in sector contracting and sector technical service delivery
Financial acumen essential with commercial experience and business acumen
Proven track record of initiating and leading demanding business change programmes
Proven experience of developing profitable relationships with clients
Experience in identifying and selling new business

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

Salary	£Highly Competitive
Frequency	Annual
Job Reference	SDX/TP/7094/21157/KM
Contract Type	Fixed Term – Full Time
Closing Date	15 March, 2016
Job Category	Facilities Management
Business Unit	UK Corporate Services
Location	Europe
Posted on	01 March, 2016

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