Global Head of Technical Services

Job Introduction

As the Global Head of Technical Services at Sodexo, you are a strategic thinker and experienced technical leader. You will play a critical role in defining and executing the Technical Services platform deployment methodology, leading the development of the Asset Management Framework, and driving the evolution of the Technical Services platform strategy to meet the business need at regional, segment and country level.

Your contributions will help ensure consistent, standardised approaches to Technical Services platform deployment and that Sodexo's quality and service standards are met.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

Role Responsibility

• Lead the strategic management of the global Technical Services platform development and deployment, ensuring initiatives and projects are delivered to a consistently high standard, on time and within budget.
• Define and execute the Technical Services platform deployment methodology/frameworks, focusing on the industrialisation of deployment processes.
• Own project initiation, execution and closure for all Technical Services platform related activities, ensuring stakeholder engagement and appropriate RACI.
• Articulate and inform the Go/No Go process underpinning all Technical Services platform related initiatives and projects.
• Proactively review the use of tools, systems, methods and standards to support business implementation in line with policy.
• Manage/mitigate/escalate risks and issues that may jeopardize successful execution of projects, initiatives and activities within the scope of the role.
• Build and chair a global Technical Services Expert Network, leveraging the best subject matter expertise available to the organisation.

The Ideal Candidate

• Relevant degree level qualification and technical leadership experience in a developmental, operational or deployment related role within a technical services business.
• Highly influential strategic thinker with excellent experience managing large, complex projects and business transformations.
• Good leadership skills with the ability to lead a global team of indirect reports.
• Excellent team organisation and coordination skills with high levels of computer literacy.
• Strong attention to detail and willingness to learn.
• Expert knowledge of techniques for planning, monitoring and controlling programs, including risk management, budget and resource allocation procedures.
• Desirable: Relevant engineering degree and experience of SAP and MS Visio.

Package Description

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development programs
• Countless opportunities to grow within the company

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process