General Manager (cluster)

Job Introduction

Sodexo Live! have an exceptional opportunity for a Cluster General Manager to join our team in Glasgow.

You will provide management and leadership across two of our most exciting sites Hamilton Park Racecourse and Celtic Football Club. You will be responsible for ensuring that both sites operate efficiently and effectively, while meeting the high standards of service that our clients have come to expect from Sodexo Live!

As the Cluster General Manager for both Hamilton Park Racecourse and Celtic Football Club, you will be responsible for overseeing all aspects of the operation, including staffing, training, finance, and compliance. You will work closely with the site teams to ensure that all events and activities are delivered to the highest standard, and that all customer requirements are met or exceeded.

We’re experience makers. And food fanatics. Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more. Be part of something greater.

If you have a passion for delivering exceptional customer service, and are looking for an exciting new challenge in a dynamic and fast-paced environment, we would love to hear from you. Apply today and join our team at Sodexo Live!

Role Responsibility

• Management of sales activities, and cost control to ensure delivery of all financial metrics
• Overall accountability for all Health & Safety, Food Safety, Alcohol licensing and cash / stock
• Account development strategies and plans in place together with controls and governance to ensure delivery of said plans. Connect strategies to overall business plan as well as market and client demand changes
• P&L’s managed to deliver and exceed budget, commitment registers kept up to date, purchase orders raised and authorised appropriately and business is traded correctly and on time
• Organic growth opportunities identified and converted

For a full list of responsibilities please review the attached job description

The Ideal Candidate

You would have already held a similar position and have previous experience in managing teams and delivering high-quality customer service in the hospitality and events industry. You will have a strong track record of leading and developing teams to deliver results, as well as excellent communication and interpersonal skills. A proactive and positive attitude is a must, as well as the ability to work under pressure and manage multiple priorities.

You will also have:

• A background in conference and events sales
• A good knowledge of food safety and health & safety
• A good knowledge of Scottish alcohol licencing requirements (essential)
• Highly developed verbal and non-verbal communication skills
• Stadia management experience (desirable)
• Experience in delivering public retail and high-quality hospitality operations
• Proven experience in managing P&L accounts and driving profitability

This role requires a flexible approach to working hours, as it may involve working weekends, evenings and public holidays as required.

Package Description

In return for your hard work and dedication we offer an excellent salary and access to excellent benefits as well as opportunities for career development within the Sodexo Group.

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process