Front of House Manager

Job Introduction

Sodexo have a fantastic opportunity for a Front of House Manager to join our busy team based in Bulford, Wiltshire. 

Reporting to the Service Manager, the role  of Front of House Manager will be responsible for managing all day to day activities in the mess and management of a small team. This role is based at our client Ministry of Defence site. 

The ideal candidate should have excellent people skills, be a fantastic communicator and should have experience working in a hospitality catering environment. 

Our wealth of experience partnering Government Agencies means we are able to transfer best practices from the corporate sector to create better working environments in the public sector. We bring services that increase employee engagement, wellbeing and productivity to the public sector to help support government to deliver on its promised outcomes while reducing costs. Our goal is to improve service outcomes and reduce overall costs to the taxpayer. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

For more information on Sodexo Careers please visit Sodexo Careers 

Role Responsibility

• Manage the day to day activities of the Mess, to the benefit of all members and residents
• Promote and manage functions including planning, menus and costing in conjunction with  the Mess Centre Manager
• Ensure standards of service detailed in the schedule of requirements (SOR) and quantity tables are achieved, maintained and developed
• Liaise with the PMC/RSM and mess committee to develop relationships and promote Sodexo
• Control bar procedures, including the ordering and maintenance of cellar stock, security of stock, keys and cash, the despatch and receipt of laundry.
• Responsible for the maintenance of cleaning material stocks and re-ordering within budget and the maintenance of custody and periodic checks of service equipment
• Responsible for organising rosters to ensure effective resourcing for all daily mess activities and functions.
• Managing annual leave requests and arranging day to day cover for  unplanned absence.
• Deputise for the overall operation of the mess centre and all associated services in the absence of the Mess Centre Manager.
• Responsible for managing local client and customer relationships, seeking to build relationships to understand the business requirements and build rapport

Please see attached job description for further information regarding the role requirements

The Ideal Candidate

• Demonstrate experience of working in a similar role within the service industry at a comparable level in a company
• Good  numerical  and  communication  skills,  must  be  able  to demonstrate  effective  verbal  and  written communication
• Management knowledge of health & safety and food safety
• Able to work on own initiative within a team environment
• Able to demonstrate working knowledge of MS Office (Word, Excel and Outlook)Proven experience in hospitality sector, including stock management, cash control and customer service
• Able to demonstrate attention to detail and adherence to standards
• Analyse problems analytically, develop opportunities and implement innovative solutions 

Package Description

Up to £27,652 plus benefits

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development programs
• Countless opportunities to grow within the company
• Full training and full protective uniform supplied
• Health and wellbeing incentives
• Training and development opportunities
• Reward and Recognition schemes
• Flexible working considered
• Volunteering days
• Cycle to work scheme
• Life Assurance
• Free parking on site

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

All offers are subject to full security clearance checks

Ready to be part of something greater? Apply today!

About the Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.