Food and Beverage Supervisor

Job Introduction

As a Food and Beverage supervisor at Sodexo in Woodbank Hotel, Aberdeen, you will be responsible for overseeing all service aspects of our catering operations and will need to be an excellent leader who can motivate a team in a fast-paced, high-pressure environment. You will require excellent communication and organisational skills as well as strong attention to detail. We place our customers at the heart of everything we do, and our leadership teams strive to deliver 5-star customer service for our staff and guests. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you’ll do:

• Oversee the service of all food & beverages within the hotel
• Work Duty Manager shifts as and when required
• Apply attention to detail to 
• Ensure that the highest standards are met at all times
• Complete food or drink preparation tasks as necessary to assist with food and drink service
• Be in attendance at core meal times 
• Be the initial point of contact should there be any questions or complaints
• Managing the restaurant and bar booking system 
• Liaise with chef on duty to ensure seamless food service
• Organizing and delivering events and functions
• Report and liaise regularly with line manager regarding departmental performance
• Knowledge of health & safety and food safety in a catering environment

What you bring:

• Previous track record of catering/ hotel employment in a similar role 
• Proven experience in stock management, cash control and customer service 
• Good standard of literacy and numeracy, sound financial acumen
• Competent IT skills including MS Word, MS Excel and MS Outlook
• Excellent interpersonal skills and ability to communicate effectively with customers, clients, and staff at all levels
• Good time management and organizational skills
• Ability to work well under pressure managing multiple workloads 
• Ability to achieve and set standards and operate to performance criteria, with particular regard to hotel operations 
• Knowledge of Health and Safety and Food Safety 
• Able to demonstrate attention to detail and adherence to standards 
• A positive approach to learning in role and identifying own training needs as appropriate
• Self-motivated with a sense of own initiative with the ability to work effectively as part of a team
• Flexible approach to role - must be available to work different shifts including evenings and weekends 

What we offer:  

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:                                                                                                                         

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work-related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A death-in-service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment  
• Competitive compensation  
• Full training and full protective uniform supplied  

Ready to be part of something greater? Apply today!  

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Package Description

We have a fantastic opportunity to join our outstanding hospitality staff in the stunning Woodbak Hotel as a customer-focused supervisor dedicated to providing 5-star service every day.

• 40 hours per week
• 5 days over 7
• £12.51 per hour 

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is AB15 9PN

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About the Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

• We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Working Parents, Sodexo Disability, So together, generations and origins. We have also launched Be Heard which is an employee network designed to bring black colleagues together (virtually) to bring about positive change.
• We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.
• We’re a ‘ban the box’ employer, which means we don’t ask people to disclose their convictions unless the role needs a security check. 
• We recognise the potential of people with convictions in the job market. Helping those with a criminal history securing employment is not only critically important for the individuals themselves but can also be hugely beneficial for wider society. Offering second chances can be an effective investment in local communities and a great solution for local skills and labour market needs. 

Click here to read more about what we do to promote an inclusive culture.