Food and Beverage Assistant

Job Introduction

About the role

At Sodexo, we’re passionate about food and we place our customers at the heart of everything we do.  To provide this fabulous service, we have a team of passionate Food Service Assistants behind us and we’re looking to grow our team!

Being the first face many will see you’ll be a role model when it comes to what great service will look like.

You’ll be championing food hygiene and safety whilst helping us create special moments and magical experiences for our customers!

A few things about you 

We’re looking for somebody who is enthusiastic about delivering the best customer service, who is a strong communicator and a great team player! 

Your experience of working in similar roles will mean your attention to detail and high standards are second to none.

Basic food hygiene and Health and Safety certificates would be great, but don’t worry if you don’t hold either as we’d still love to hear from you!

As Sodexo embeds a strong Safety culture in everything we do, there’ll be procedures, site specific guidelines / requirements and regulations to follow.

Role Responsibility

To work as part of the Sodexo team ensuring high standards of cleaning service, customer satisfaction and contract retention.

To comply with Sodexo procedures, Health and safety and all legislative requirements.

Maximize customer satisfaction and help maintain a good working relationship with the site client representatives and customers.

Participate in all appropriate training assigned to you by your line manager and the company.

To be occasionally responsible for ordering materials, effective stock control mechanisms and collection of income in accordance with agreed policy

To establish and maintain satisfactory relationships with individuals at all levels within the business and the Client organisation

To ensure that cleaning and hygiene standards are maintained.

To ensure that proper care is exercised in handling, operating, safeguarding and maintaining equipment and appliances under the control of the cleaning services and maintain inventory records.

To ensure all necessary steps are taken to ensure the security of accommodation, equipment, stock and monies within area of authority.

To assist with the preparation and presentation of meals service at the required times and to the required high standard.

Assist with washing up and cleaning restaurant/ kitchen and other areas around site Use of till, cashing up & serving customers.

To assist the kitchen to ensure that all food is prepared with due care and attention, particularly regarding customers’ special dietary requirements: for example, nut, dairy or wheat allergies.

Maintain high standard of cleaning around the site to comply with Covid specifications.

To ensure that the Company and Statutory Regulations pertaining to the safe and hygienic operation of the kitchen and ancillary areas are adhered to by all members of staff and visitors in the absence of management.

To check and store deliveries as requested.

Cover holidays and absences where required.

Constant site monitoring, ensuring the service is running efficiently, on budget and as per contract

To comply at all times with the Company's Quality Assurance and Health and Safety Procedures and to ensure that all work is undertaken in accordance with the Industry's best practices.

To ensure that all areas in which work is undertaken are kept in a clean and tidy condition to ensure minimum disruption to the building occupants.

Ensure the fit-for-purpose, of issued clothing, uniform, tools, equipment and PPE and is to a safe and good working order of condition.

About the Company

Why choose Sodexo?

You don’t just join Sodexo, you belong.   

What do we mean when we say belong?  

It’s simple. You create a company where everyone is respected and feels that their ideas count. You take care of the quality of life of your people. You make your workplace inclusive, encouraging people to bring their whole self to work every day. That’s our philosophy in a nutshell.   

A career at Sodexo won’t tie you down, it actively encourages your progress. The diverse range of roles we offer is truly infinite. Whatever your skills, experience or passion, you’ll be encouraged and supported to have a fulfilling career.  

We are committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Working Parents, Sodexo Disability, So together, generations and origins.  We have also launched Be Heard which is an employee network designed to bring black colleagues together (virtually) to bring about positive change.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.   

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Click here to read more about what we do to promote an inclusive culture.

Our benefits:   

As part of our commitment to improving the quality of life, health and wellbeing for our employees we provide discounts and benefits that you can tailor to suit your needs. In addition to the essentials like 20 days holidays (plus bank holidays) and pension contribution, we can help you take advantage of being part of Sodexo with benefits such as;    

• Sodexo Discounts - discounts from over 1,200 top retailers with you earning WOW Points (cashback) as you shop   
• Talk – a free wellbeing support helpline for you and your family   
• Up to three paid days each year to volunteer
• Your Lucky Number Employee Lottery (this also supports the Sodexo Stop Hunger Foundation)
• Cycle to work    
• Life assurance