Food Service Supervisor

Job Introduction

We currently have an opportunity for a Food Service Supervisor to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Role Responsibility

As a Food Service Supervisor you will be responsible for:

• Ensuring the best customer service is received by staff and clients
• A high level of communication and leadership skills
• Leading by example, demonstrating great team work and show the ability to both give and follow instruction
• Ensuring that your team has the relevant training, development and performance reviews to enable them to satisfy both personal and client expectations
• Assisting with the preparation of and the serving of all meals and beverages to customers
• Ensuring that the kitchen and service areas are clean and tidy
• Ensuring health and safety regulations are followed
• Cleanliness and replenishing of vending machines

The Ideal Candidate

The successful candidate for this role will have:

• Previous supervisory experience, ideally in a food and beverage related environment or a strong, experienced Food Service Assistant with the potential to develop in to a supervisory role
• Possess good customer service skills
• Good communication skills – written and verbal
• The ability to demonstrate great team work
• The ability to follow instructions
• Basic Food Hygiene & Basic Health & Safety Certificate are advantageous but not essential for this role

Package Description

Working within the largest integrated catering, retail and leisure facility on Merville Barracks, home to the British Army’s rapid response brigade and delivering the largest food offer across the entire Defence contract, your main role is to deliver an outstanding service to every customer every time.

Being a leader and an active part of a large team of Chefs, Kitchen Porters, Coffee Shop Retail Assistants and Retail Assistants you will play a crucial role in achieving Sodexo’s mission statement of being a world leader in quality of life services.

Your role is primarily to lead and inspire a team of service assistants to make sure that they exceed in their roles. You will also be required to operate an EPOS till, serve behind a hotplate, prepare and cook simple food items and complete various admin and managerial tasks such as training, disciplinary investigations and day to day supervision of service. As a Supervisor, you will be an ambassador and role model of service excellence for your team and those around you.

About the Company

Sodexo and our clients are committed to safeguarding and promoting the welfare of children, young persons and vulnerable adults. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.

With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.