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Food Service Assistant

Job Introduction

  • 37.5 hours per week
  • 5 out of 7 (shift 0630 - 1430)
  • £12.21 per hour

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Job Introduction

To deliver high standards of catering and cleaning services across designated areas, ensuring excellent customer service, compliance with Health & Safety and Food Safety procedures, and adherence to the Service Level Agreement (SLA).

Key Responsibilities:

  • Carry out catering and cleaning tasks efficiently, including daily, weekly, quarterly, and annual duties.

  • Maintain a high standard of cleanliness in kitchens, catering stations, stores, and equipment.

  • Use cleaning equipment, materials, and chemicals safely following correct training.

  • Report any maintenance, equipment faults, or hazards immediately.

  • Ensure appropriate safety signage is displayed at all times.

  • Maintain personal hygiene and wear provided uniform and PPE correctly.

  • Receive, check, and store deliveries following stock rotation procedures (FIFO).

  • Replenish catering stations (tea, coffee, milk, sugar) and operate tills as trained, including cash handling.

  • Follow profit protection procedures.

  • Participate in training and maintain knowledge of Health & Safety, Food Safety, COSHH, HACCP, and site procedures.

  • Handle customer complaints professionally and report to the Café Supervisor.

  • Assist with reception, mail, furniture movement, and miscellaneous tasks as required.

  • Be flexible to cover additional hours due to holiday or sickness.

  • Complete relevant paperwork and secure working areas at the end of the day.

Please note: This is not an exhaustive list; additional responsibilities may be required.

What We’re Looking For:

Essential:

  • Adherence to Health & Safety and Quality procedures at all times.

  • Ability to identify task standards and complete work to required outcomes.

  • Team player with willingness to support colleagues in achieving goals.

Desirable:

  • Ability to work independently and use initiative.

  • Previous experience in catering, cleaning, or facilities support.

What we offer:

Workingwith Sodexo is more than a job; it’s a chance to be part of somethinggreater. You’ll belong in a company and team that values youfor you; you’ll act with purpose and have an impact through your everydayactions; and you’ll be able to thrive in your own way. In addition, we offer:

  • Mental health & wellbeing support
  • Employee Assistance Programme for personal, legal, and financial advice
  • 24/7 virtual GP & lifestyle rewards
  • Discounts for you & family
  • Financial tools & retirement plan
  • Cycle to Work & Paid volunteering day

Ready to be part of somethinggreater? Apply today!


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Salary £12.21 Per hour
Frequency Hourly
Job Reference SDX/TP/1117004/149278
Contract Type Permanent – Full Time
Closing Date 29 October, 2025
Job Category Catering Staff
Business Unit UK Government - Frontline
Location Birmingham, United Kingdom
No. of positions 1
Posted on 15 October, 2025
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