Food Service Assistant DVLA Swansea

Job Introduction

 About the role

At Sodexo, we are passionate about food and we place our customers at the heart of everything we do. To provide this excellent service, we have a team of passionate Food Service Assistants behind us, and we currently have a vacancy to join us at ************************************

Being the first face many of our colleagues and visitors will see, you’ll be a role model when it comes to what great service will look like. You’ll have a flair for delicious beverages, assist with the preparation and serving of our vibrant cafe menu and ensure that all working areas are kept clean and tidy.

A few things about you

We want you to bring your great communication skills, strong teamwork ethos and your positive can-do attitude with you when you join us. Don’t forget your 5-star customer service too! Be exceptional in the moments that matter… customers will always remember how you made them feel.

It would be great if you had previous experience in a similar role but, don’t worry if you don’t as we’d still love to hear from you! Your willingness to learn new skills will ensure you become a fantastic asset to our brilliant team. This is a great opportunity for someone looking for a career starting position as we can help and assist you throughout your journey with Sodexo.

Sodexo embeds a strong safety culture in everything we do. There will be company procedures to follow alongside our Health & Safety practises so it is vital that you will champion this.  

Role Responsibility

• Assist as directed with all aspects of the preparation, presentation, service and cleanliness of the unit to the Company’s standards.
• Comply with all Company and statutory regulations relating to Health & Safety, safe working practices, hygiene, cleanliness ,fire and COSHH.
• Comply with all Food safety, allergen awareness and allergen safe working practices
• Work to high standards of personnel performance, hygiene, appearance and cleanliness at all times
• Communicate well and demonstrate a pleasant, polite, efficient caring and friendly service to customers in all areas of the catering department
• Assist at times by serving customers at the counter and operating the till if required checking floats and cashing up at the end of service
• Ensure tables and accompaniments are left clean and tidy and adequately stocked at all times during the duration of service times
• Complete all necessary documentation for each service within the unit compliance standards
• To undertake a stock take of all food commodities on a frequency as determined by the catering manager/supervisor
• To ensure you receive coffee skills training and become competent on the service  machines on site and knowledgeable of the ingredients
• To ensure adequate supplies are ordered on a daily/weekly basis within line with the needs of the business and reported to line managment
•  Undertake all aspects of cleaning equipment up to 6ft),fixtures, as directed by Catering manager/supervisor
• Undertake training and team meetings as required e.g. food hygiene health and safety
• Report any customer complaints or compliments and take some remedial action if at all possible
• Report immediately any incidents of accident, fire, theft, loss, damage, unfit food or other irregularities and take such action as may be appropriate.
• To actively promote the vision of “improving the quality of Daily Life” for the Client and customers of the DVLA
• Work as a team to promote harmonious working relationships within the Sodexo team
• Carry out other reasonable tasks as directed by management

The Ideal Candidate

he Ideal Candidate

• Experience in a food service environment
• Good customer service skills
• Good communication skills – written and verbal
• The ability to demonstrate great team work

Package Description

• How many Hours per week 37.5
• Rate of pay £9.50 plus pension and meal allowance on duty
• Monday - Friday 
• Shift patterns 7 am to 3 pm
• Full protective uniform supplied
• Full training provided
• Frequent transport links close-by 
• Unconditional support, recognition and growth opportunities

About the Company

A bit about us:

Why choose Sodexo?   

You don’t just join Sodexo, you belong.    

What do we mean when we say belong?    

It’s simple. You create a company where everyone is respected and feels that their ideas count. You take care of the quality of life of your people. You make your workplace inclusive, encouraging people to bring their whole self to work every day. That’s our philosophy in a nutshell.    

A career at Sodexo won’t tie you down, it actively encourages your progress. The diverse range of roles we offer is truly infinite. Whatever your skills, experience or passion, you’ll be encouraged and supported to have a fulfilling career.   

We are committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.    

 We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.     

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process   

Our benefits:   

As part of our commitment to improving the quality of life and health and wellbeing for our employees we provide discounts and benefit that you can tailor to suit your needs and help you take advantage of being part of Sodexo.    

·       20 days holiday (plus bank holidays)   

·       5% pension contribution   

·       Sodexo Discounts from over 1,200 top retailers    

·       Talk – a free wellbeing support helpline for you and your family   

·       Cycle to work    

·       Life assurance