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Food Runner at Heathrow Airport Lounge

Please Note: The application deadline for this job has now passed.

Job Introduction

We are currently looking to add to our Catering Team at the Virgin Atlantic Lounge, Heathrow, to deliver a world class guest experience. The lounge offers both Brasserie Dining and Casual Dining options while creating a relaxed atmosphere for our guests. 

We are looking for passionate, enthusiastic and motivated individuals who will be able to create memorable catering experiences, in the form of a first class service to our guests.

​This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Role Responsibility

  • Serving food and beverages in a professional manner with high levels of customer service
  • Checking with customers to ensure that they are enjoying their meals and take action to correct any problems
  • Assisting customers with any queries they may have 
  • Explain how various menu items are prepared, describing ingredients and cooking methods
  • Stocking service areas with supplies such as coffee, food, tableware, cutlery, and linens  
  • Delivering a world class customer service experience to our customers and staff
  • To assist Virgin and Sodexo Management with any reasonable request made while on duty

The Ideal Candidate

  • Previous experience in catering hospitality, fine dining or banqueting environment
  • Understanding of food hygiene and customer service 
  • Excellent customer service skills
  • First class communication skills and to demonstrate accuracy and attention to detail
  • The ability to demonstrate great team work

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process


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