Food & Retail Manager

Job Introduction

Do you have strong retail catering management experience and passionate about customer service? Do you have experience in Financial, business and people management? If yes, this role could be for you.

 A brand-new exciting opportunity has become available for a Food and Retail Manager to join our team on a prestigious pharmaceutical client site in Brentford, London. In this role you will be managing a contract comprising of multiple outlets; restaurant serving breakfast and lunch, a Deli bar and three coffee bars. You will effectively manage a large team including chefs and food services assistants. You will be responsible for the success of the contract including P&L accountability and service standards.

You’ll ensure that all brand standards are delivered throughout the shift to ensure complete customer satisfaction – completing all relevant checks, standards, food and health and safety checks and taking necessary remedial action. You will ultimately have total responsibility for mentoring and motivating your team to exceed business metrics and expectations and offer high levels of customer service.

Experience within a corporate environment would be desirable and your determination and focus to achieve fantastic results will shine through when you talk through your achievements.

Role Responsibility

• To deliver a high-quality food, hospitality and retail offer that meets the need of Sodexo, our clients and our customers.   
• To ensure a focus on driving sales by delighting out customers at every visit.
• To maximise the profitability of the food operation without compromising the quality of the offer.
• To build, lead and develop a high performing team.
• Demonstrate high levels of retail acumen and be able to embed brand standards.   

A full list of responsibilities can be found in the attached job description

The Ideal Candidate

• Financial management
• Extensive catering/hospitality experience in a blue chip corporate site
• Extensive retail experience
• Operational knowledge, skills and experience in a multi outlet facility
• Management of Profit and Loss Accounts and acting on their results
• Leadership of a team
• Experience of working in a client / contractor environment

Package Description

Salary - £45,000 - £50,000 per annum

As part of our commitment to improving the quality of life for our employees, Sodexo offers a Flexible Benefits Scheme, allowing you to tailor a reward package to suit your needs but includes a technology scheme, private dental insurance, travel insurance, gym membership, Gourmet card, private medical insurance, free will writing, life assurance, 24hrs GP access and the ability to purchase or sell annual leave.

We also have a Sodexo Discount scheme, which offers employees and their friends and family the opportunity to benefit from over 1,200 discounts from top retailers both online and in-store.

You will work Monday to Friday with a flexible approach; there could be some early starts / late finishes depending on business demands and you may also work occasionally at another site during quiet periods.

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process