Floor Managers
Please Note: The application deadline for this job has now passed.
Job Introduction
£21,000pa + great benefits package
Location: ACC Liverpool L3
Permanent
Work Pattern –40 hrs pw 5/7
What we offer:
Working with Sodexo Live! is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
- Flexible and dynamic work environment
- Competitive compensation
- Access to ongoing training and development programs
- Countless opportunities to grow within the company
- Full training
We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!
Job Introduction

Sodexo Live! have 2 fantastic opportunities for Floor Managers to join our first-class team at ACC Liverpool!
Your focus will be to support and lead the delivery and co-ordination of all sections within the ACC Liverpool. You will be ensuring high levels of service are delivered in these areas, leading the team so that they are motivated and engaged whilst providing guests with the best possible experience by facilitating communication and teamwork.
We are proud to work with Centerplate, a Sodexo company, where we create bespoke hospitality experiences for premier events and gathering places across the United Kingdom. Our unique approach to hospitality makes the time people spend together more enjoyable, and more valuable. For more than 85 years, we have welcomed people to the moments that matter with award-winning hospitality, exceptional service, and one-of-a-kind guest experiences.
We partner with the ACC Liverpool Group where a variety of national and international conferences; public and trade exhibitions and entertainment events are held.
The ACC Liverpool is a great place to work, we partner with our client to ensure we are able to deliver a first-class service across Hospitality, Retail and Events Sales.
At Sodexo Live! we bring people together; we create exceptional moments and lasting memories. We are a unique community of people mobilized to create live experiences that are unforgettable.
When you join Sodexo Live! you truly belong, you will have the opportunity to thrive with career and learning opportunities available across the organisation - we cant wait for you to join us!
Main Responsibilities
What you’ll do:
- Overseeing & coordinating the friendly, professional, and efficient customer service across all areas of the ACC alongside the Event and General Manager
- Lead, engage, motivate and train to create a high level of performance within ACC Liverpool
- Assist the Event and General Manager in ensuring that all requirements for each event are met to ensure the smooth running of all events.
- Ensure that all areas are set and prepared to meet with relevant requirements.
- Oversee and support all operations on a daily basis.
- Ensure adherence to company uniform standards across all areas
- Ensure that all areas open are effectively closed down and stock/cash variances controlled for business.
- Ensure that every opportunity is taken to ‘up sell’ to our customers
- Ensure that casual employees are thoroughly briefed of expectations.
- Manage stock levels and ensure an effective stock rotation procedure
For a full list of responsibilities please view the attached job description
Ideal Candidate
What you bring:
- Excellent communication skills
- Passion for food and beverage
- Passion for working with people
- Have excellence attention to detail
- Exceptional time keeping skills
- The ability to motivate and engaged employees to deliver first class service.
- A passion to develop employees by guiding and delivering feedback.