Facility Manager / Business Support Manager

Job Introduction

To oversee the operation and management of a range of services at The Pinnacles Sheffield to the levels laid out in the service level agreement. Directs the team in delivering PPM works and maintain compliance records and documentation, across the portfolio.

To lead the onsite teams in improving the service delivery, promoting the Digs Student Village brand by providing excellent customer service a safe, secure and hygienic environment, to residents and all other users of the facility.

Senior member of the Sodexo Team working delivering to financial budgets, investments plans and accurate and timely reporting all, within financial and legislative guidelines.

Effectively plans and through others delivers PPM activity, managing resources, documentation and reporting

Maintain lines of communication with all stakeholders ensuring we meet and exceed exceptions where possible particularly in relation to customer and service delivery

Key conduit for communication with client teams and key stakeholders (Residential Manager, Commercial Manager, University Representative)

Works with the Group Manager and site managers to make sure all properties are safe and compliant, particularly in relation to Health and Safety, Statutory Compliance, Training and Operational Standards

Role Responsibility

The Ideal Candidate

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. This role will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

Package Description

Competitive salary and benefits

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.  

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process