Events Sales Coordinator

Job Introduction

Sodexo Live! have a fantastic opportunity for a talented Events Sales Coordinator to join our first-class team at Amex Stadium, the home of Brighton Football Club!

At Sodexo Live! we bring people together, we create exceptional moments and lasting memories. We are a unique community of people mobilized to create live experiences that are unforgettable.

Sodexo support with the hospitality at Brighton and Hove Football club both on Match Days and for Events, this is an exciting time to join us as work is being completed to update and improve the hospitality lounges making all events and match day dining a really special experience for customers.

In this exciting role you will be responsible for taking all conferencing and events enquiries identifying the customers’ needs and providing solutions to match them, all whilst providing a motivating and exemplary sales experience.

Ideally you will have some sales experience but ultimately you will be an excellent customer service professional able to build relationships and have a keen interest in events planning and coordination. Experience of using a CRM system and Priava would be perfect for this role.

When you join Sodexo Live! you truly belong, you will have the opportunity to thrive with career and learning opportunities available across the organisation - we cant wait for you to join us! 

Role Responsibility

What you’ll do:

• ​Exceed targets by providing customers with a motivating and exemplary sales experience
• Develop existing accounts and engage with them to increase their commitment.
• Manage C&E enquiries both over the phone and via email to the company standard
• Prepare and issue contracts and invoices for all sales
• Banking administration duties pre and post event
• Event planning with the client from enquiry level up until the event
• Maintain an up-to-date Customer Relationship Management system, logging all enquiries and cleansing data
• Answer all incoming calls in a professional and efficient manner
• Understand the local & national market in order to sell effectively against the competition from both the venue and catering perspective
• Assist with entertaining, sales missions, networking and exhibitions
• Assist when needed for Christmas events, Calendar of events and home matchdays.

For a full list of responsibilities please view the attached job description

The Ideal Candidate

What you bring:

• Ideally a proven track record in an event sales and or planning role
• A strong knowledge of the local market
• A good researcher, negotiator, and client focused approach
• Excellent telephone manner
• Excellent business relationship building skills and understanding of customer needs
• Ability to work under pressure and deliver measurable sales targets
• Excellent time management and organisational skills in order to prioritise various job demands

Package Description

to £25,000pa + great benefits package

Location: American Express Community Stadium, Brighton BN1

Permanent

Work Pattern – 40 hrs pw Monday to Friday with flexibility

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development programs
• Countless opportunities to grow within the company
• Full training

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process