Duty Manager
Job Introduction
- Full time
- 5 days out of 7
- Early shift 7.00 -15.30 and late shift 13.00-21.30
- £35k - 37k per annum
- Opportunities for professional development
- Plus our Sodexo employee benefits package
- NEBOSH qualification is essential
Duty Manager
Edinburgh EH2 4BL - Full time
-It’s your turn to set the standard
At Sodexo, we're driven by our people. We believe our teams are the heart of delivering outstanding service and crafting unforgettable experiences for clients, customers, and employees alike.
We're on the lookout for a passionate and dynamic Duty Manager to join our team and help lead the way in excellence and innovation!
As a Duty Manager, you'll:
- Manage and lead the Sodexo team to deliver exceptional facilities services, ensuring high performance and customer satisfaction.
- Oversee all aspects of Sodexo services, including cleaning, security, and facilities, while maintaining quality standards and meeting financial targets.
- Ensure compliance with Health and Safety regulations, as well as statutory and contractual requirements across all services.
- Recruit, train, and develop staff, ensuring they meet operational needs and deliver the agreed service standards.
- Monitor and control the service efficiently, managing stock, invoicing, and addressing any issues to maintain optimal service delivery.
What we're looking for:
- A proactive attitude, flexibility with duties and working hours, and strong organizational skills are essential for success in this role.
- The candidate must be able to work independently and possess excellent relationship management skills.
- Clear communication skills and the ability to manage time effectively are crucial.
- Proven experience in stock control, delivering financial targets, and achieving quality standards and customer satisfaction is required.
- IT and systems literacy, along with a NEBOSH qualification, is necessary for monitoring and reporting within quality assurance systems.
Why Sodexo?:
Working with Sodexo is more than a job; it’s a chance to be part of something greater.
Belong in a company and team that values you for you.
Act with purpose and have an impact through your everyday actions.
Thrive in your own way.
We also offer a range of perks, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering wellbeing support
- An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
- Access to a 24hr virtual GP Service
- Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
- Save for your future by becoming a member of the Pension Plan
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
- Sodexo UK and Irelands enhanced benefits and leave policies
A little more about Sodexo:
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Click here to read more about what we do to promote an inclusive culture.
Ready to be part of something greater?
You raise the bar. We’ll help you go higher.
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications