Domestic Supervisor

Job Introduction

Job Description

Healthy outcomes start with positive patient experiences.

• 37.5 Hours Per Week
• Monday to Friday, 13:00 to 21:00
• £12.59 per hour 
• Location is Wythenshawe Hospital, Southmoor Road, Wythenshawe, M23 9LT

Check your local transport links here: Plan Your Journey | Traveline, the destination you should input is: M23 9LT

Please take the time to read the attached job description

Job Introduction

Make a Difference Every Day

Join a role where your work truly matters. As a Domestic Supervisor with Sodexo at Wythenshawe Hospital, you’ll play a key part in creating a safe, clean, and welcoming environment that directly impacts the health and well being of patients, staff, and visitors. Your leadership will help prevent the spread of infection and contribute to a high standard of care. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What You’ll Do

• Deploy a team of domestic patient service assistants, assessing workload schedules and allocating resources as required, whilst prioritising urgent requests
• Supervise the work of all frontline hotel services staff to maintain and deliver a quality cleaning and food service according to set work schedules and procedures
• Undertake regular monitoring of quality control systems for the service, including HACCP
• Oversee the reporting of maintenance defects of equipment and chemicals, according to set procedures
• Assist in implementing departmental policies to agreed standards
• Ensure that all staff tools and equipment are kept clean, hygienic, and well maintained, with any faults or repairs being reported to their line manager
• Complete necessary documentation accurately as requested
• Build and maintain effective relationships with staff and clients
• Control the receipt and issue of supplies, ensuring stock rotation
• Assist in assessing costs associated with ad hoc work requests to ensure an efficient and cost effective service
• Responsible for training and induction of new hotel services staff
• Assist in organising and implementing appropriate training in line with personal development plans
• Perform other duties as reasonably requested by the Hotel Services Manager or Deputy Hotel Services Manager
• Adhere to all Health and Safety Regulations and COSHH

What You’ll Bring

• Effective communication and customer care skills with patients, visitors, customers, clients, and staff

• Strong interpersonal skills and ability to communicate effectively with customers, clients, and staff at all levels

• Ability to monitor, lead, and develop a team of people, increasing individual effectiveness through leadership, motivation, communication, coaching, and training

• Understanding of relevant health and safety, employment, and other legislative requirements

• Proactive approach to problem solving

• Good literacy and organisational skills

Desirable:

• Knowledge of NHS policies, equipment requirements, and management practice

• Experience of working within a hospital environment

• Ability to achieve and set high standards and operate to performance criteria

• Positive approach to learning in role and actively identifying opportunities for self development

Be part of a team that puts people first and feel proud of the difference you make every day.

What we offer: 

Working at Sodexo isn’t just a job, it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice and personal support)
• Free health and wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme and volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.

We may close this advert early if we receive a high number of applications, so don’t wait!

About Sodexo 

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On Site Food and FM Services, Benefits and Rewards Services and Personal and Home Services. 

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents and Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.