Digital Experience Specialist
Please Note: The application deadline for this job has now passed.
Job Introduction
As a Digital Experience Specialist at Sodexo, One Microsoft Place, Leopardstown. In this role, you will enhance the digital journey of dining application users through effective data management and UX optimisation. By joining Sodexo, you will be part of a team where you can act with purpose, innovate continuously, and thrive in a collaborative environment.
What you’ll do:
- Regularly update and maintain accurate food item and menu data within the Everyday App.
- Ensure all data entry is consistent with the app’s quality standards and UX design principles.
- Monitor and resolve any data discrepancies or issues in collaboration with the technical team.
- Analyse user interaction data to identify UX improvement opportunities.
- Collaborate with UX designers to refine app interfaces and workflows.
- Conduct user testing sessions to gather feedback and iterate on UX designs.
- Develop and manage a reporting system within Dynamify to track app performance and user engagement.
- Create regular reports detailing key metrics, trends, and insights to inform strategy and decision-making.
- Present findings to stakeholders and recommend data-driven enhancements to the app experience.
- Work closely with the marketing and culinary teams to align data entry and UX initiatives with broader company goals.
- Participate in stakeholder meetings to discuss digital tool enhancements and user feedback.
- Act as a liaison between the technical team and non-technical stakeholders to ensure clear communication of digital initiatives.
What you bring:
- Demonstrated ability to input data quickly and accurately.
- Excellent verbal and written communication skills to present data insights and interface designs.
- Ability to maintain clarity of thought and purpose under pressure in a fast-paced environment.
- Practical experience in user experience design, particularly in mobile applications.
- Flexibility to work in a high-growth environment with changing priorities.
- Capability to lead by example and influence positive changes within the team.
- Experience in engaging with stakeholders at multiple levels.
- Foundational experience in managing projects, preferably in digital environments.
- Prior experience in data entry and management, especially in a food service or corporate services environment.
- Experience in identifying, testing, and implementing digital solutions.
- Understanding of the current market solutions, technologies, and product offerings related to digital dining experiences.
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
- Flexible and dynamic work environment
- Competitive compensation
- Access to ongoing training and development programmes
- Countless opportunities to grow within the company
- Full training and full protective uniform supplied
Ready to be part of something greater? Apply today!
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