Digital Director

Job Introduction

A rare and unique opportunity has arisen to join Sodexo UK & Ireland as Digital Director, in this role you’ll be responsible for Digital and AI function within Sodexo UK & Ireland, driving innovation and leveraging digital technologies to enhance consumer experiences, streamline operations, and support business growth.

This role will be pivotal in aligning digital strategies with business objectives, ensuring the successful implementation of digital projects, driving penetration and adoption of our product and service offering, and fostering a culture of continuous improvement and innovation.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

For more information on Sodexo Careers please visit Sodexo Careers  

Main Responsibilities 

• Digital Strategy Development: Develop and execute a comprehensive digital strategy that aligns with Sodexo's business goals and objectives. Identify opportunities for digital innovation and transformation across various business units. 
• Product Management: Oversee the development, optimisation, deployment, and adoption of our digital, data and AI products, within budget and in line with stretching targets.  Collaborate with commercial and operational teams to ensure successful prioritisation, delivery and ongoing operations. 
• Team Leadership: Lead and mentor a team of product professionals, fostering a collaborative and innovative work environment. Provide guidance and support to team members, ensuring their professional growth and development. 
• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including senior leadership, business segment and functional leaders, and external partners. Communicate the value and impact of digital initiatives to stakeholders. 
• Performance Monitoring: Establish and monitor key performance indicators (KPIs) to measure the success of digital initiatives. Use data-driven insights to make informed decisions and drive continuous improvement. 
• Innovation and Best Practices: Stay abreast of emerging digital trends and technologies. Identify and implement best practices to enhance Sodexo's digital capabilities and competitive advantage. 
• Risk Management: Identify and mitigate risks associated with digital projects. Ensure compliance with relevant regulations, standards, and internal policies. 

Please see attached job description for further information regarding the role requirements 

 The Ideal Candidate 

Essential

• Extensive Experience in Digital/eCommerce Product leadership positions
• ExCo level influencer
• Digital Product leadership in a large corporate environment
• Passion for partnering with operational colleagues to deliver solutions which work in the real world
• Track record of delivering products & services which solve valuable business and customer problems
• Track record of driving product / service adoption
• Specific experience in the digital commerce space (order, pay, martech)
• Specific experience developing and delivering data-driven insight products / services

Desirable

• Experience in the B2B and/or B2B2C markets
• Delivery of AI-driven products / services
• Leadership of technology transformation programmes
• Delivery of POS, kiosk or other hardware solutions

Package Description

Competitive salary + Bonus +  Excellent benefits package

Working with Sodexo is more than a job; it’s a chance to be part of something greater. 

You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. 

In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice. 

For further details regarding our Sodexo benefits please see attached.  

Ready to be part of something greater? Apply today! 

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.