Deputy Site Manager - Facilities

Job Introduction

As a Deputy Site Manager - Facilities at Sodexo with our well-established client, Nestle in Halifax, you are also a team leader and community builder. You will be responsible for achieving financial objectives and growth for the site, while keeping safety as the utmost priority. By building trusted relationships and ensuring client satisfaction and retention, you are relied upon to make an impact. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

In this role you will be responsible for providing strategic leadership to the site and contract in order to deliver significant business growth.

You will have previous experience within Soft FM services ideally at supervisory or management level, particularly catering and cleaning services. You will be a confident communicator, capable of building and nurturing strong relationships with key stakeholders.

Role Responsibility

• Manage and control the services to the agreed specification and to the agreed performance, qualitative and financial targets.
• Work as part of the Operational Team as required, where ‘bottlenecks’ occur. This could be alongside Security during ‘hot spots’ at certain parts of the day or in Catering as Lunchtime cover during absence.
• Providing Management Information on the Security Service, month on month to drive improvements as operational challenges occur.
• Assist with improvements of the Quality Management on the site, document review and organisation of site processes working alongside the GSM.
• A flexible approach to working patterns due to the 24/7 365 operational requirements of the site (security and cleaning).
• Self auditing of the Service Deliverables on Site to ensure that all services are delivering the Nestle Scope of Works providing assurance to the Client.
• Complete Payroll and Time Management tools for the site when required.
• Develop new smarter ways of working in the services Sodexo provide to deliver betterment with contractual and operational requirements.
• Manage the cleaning, catering and security teams to increase the Client and Sodexo’s revenue opportunities i.e., cash sales, labour efficiency and generate the GOP expected at each account across the portfolio of business
• Nurture client relationships in order to stabilise & develop them for long term partnerships
• Recruit, induct and develop talented employees within the business portfolio and to actively manage poor performance.
• Identify opportunities for organic growth and new business, on site and throughout the cleaning, catering and security accounts
• Management of Health, Safety and Environmental Legislation relating to the cleaning, catering and security functions ensuring the statutory requirements are met and all records maintained
• Drive the safe behaviour message through the cleaning, catering and security teams using the tools available, focusing on Zero accidents
• Responsible for driving continuous improvement through the waste, grounds and gardens, cleaning, catering and security accounts

For a full list of responsibilities please view the attached job description

The Ideal Candidate

What you bring:

• Knowledge and experience of Soft Facilities Management is desirable
• Some experience in leading company initiatives and change management processes including technology
• Strong communication, and negotiation skills
• Excellent client relationship management
• Experience working in a regulatory & compliant environment
• Good knowledge of Microsoft Office and associated programmes
• H&S Qualification – IOSH Food safety level 3
• British Institute of Cleaning Science (BICS) desirable
• Food Safety Level 3 – mandatory
• SIA Licence – Some Experience of Managing Security/ Manned Guarding/ Door Supervisor with a rotating shift pattern desirable

Package Description

£27,000pa - £30,000pa + great benefits
Location: Nestle Halifax
Permanent
Work Pattern – 40 hrs pw predominantly Monday to Friday 7am – 15.30pm 
Flexibility required, occasional site travel out of hours 

What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
•    Flexible and dynamic work environment
•    Competitive compensation
•    Access to ongoing training and development programs
•    Countless opportunities to grow within the company
•    Full training 

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.  

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process