Deputy General Services Manager

Job Introduction

To assist the General Services Manager in: 

•  All aspects of the facilities management and operations 

• Leadership and management of the facilities service operations to the agreed specification 

• Role modelling and direction setting to the delivery teams  

• Work within agreed performance, qualitative and financial targets 

• Providing excellent service delivery 

• Achieving operational objectives ensuring continuous improvements are made 

To manage P&G Skelmersdale contract 

Role Responsibility

• Management of the cleaning, security, hard services, production and catering operations to ensure effective and efficient service delivery through compliance with legislation to Sodexo and contractual requirements including the delivery of defined budgets and profit margins 

• To ensure that the service delivery measures are to the Company and Client standards as specified by the contract 

• Maximise profitability for Sodexo and manage costs 

• To assist the GSM with the day to day service of the units 

• To be a management point of contact for building occupants and stakeholders regards  

• To report all faults and issues to relevant service partners and manage reactive operations 

• To monitor, review and effectively manage the teams in delivering to the service specification requirements as outlined in the contract 

• To have a full working knowledge of the sites including all services and deputise in the absence of the GSM 

The Ideal Candidate

Essential 

• Previous experience in a commercial facilities environment 

• Excellent interpersonal skills and ability to communicate effectively 

• Self-motivated and able to work on own initiative 

• People management experience 

• Work effectively as part of a team 

• Proven experience of managing a diverse workforce within a service environment 

• Excellent planning and organisational skills 

• Manage multiple workloads and shifting priorities 

• Positive approach to learning in role and identifying own training needs as appropriate 

• Ability to interpret and utilise financial and commercial information 

• Achieve, set standards and operate to performance criteria 

• Managing Safely qualification or training equivalent to IOSH 

• Experienced in using Microsoft Office applications 

Desirable 

• BIFM, NVQ qualification, or equivalent 

• Previous experience of facilities management 

• Experience of delivering training/toolbox talks 

• SAP 

Package Description

£35,000 - £40,000 Depending on Experience + Benefits 

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.  

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process