Deputy Domestic Manager (Interim) - Healthcare

Job Introduction

At Sodexo, our domestic team are vital to making sure that we provide a high-quality cleaning service for our patients and visitors. To provide this great service, we have a talented team behind us, and we currently have a fantastic vacancy for a Deputy Domestic Manager to join us on an Interim basis at Queens Hospital, Romford!

Sodexo Healthcare work by the side of healthcare organisations in both the public health (NHS Trusts) and private healthcare sector, using science, technology and global experience to enable human-centred care.

This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

You will be an excellent people Manager as you will support with the operational management responsibility for the Domestic Services Department. Managing high volume staff numbers, you will adopt a highly organised, visible, team development approach to your busy and varied workload. In this role you will support with the overall management of Supervisors and Domestic Staff ensuring they are technically competent and fully engaged in their role. You will ensure patients receive care in an environment that is clean, safe, caring and welcoming all of the time whilst also ensuring that the risk of healthcare associated infections is minimised through developing, implementing and monitoring infection control practices.

You don't just join Sodexo, you belong

Join Sodexo and you become part of a worldwide, extended family. Team spirit is strong and encourages people to stay long-term. You can bring your whole self to work every day and we cant wait for you to join the team!

Role Responsibility

• Management and delivery of the domestic services, including general administration and office management duties
• Management and delivery of the HR related activity/ learning and development for domestic employees
• Management of the domestic team, including labour management, ensuring employees always adhere to the Sodexo Code of Conduct, and management of disciplinary issues.
• Maintain a clean and hygienic patient environment in line with the National Specifications for Cleanliness
• Manage a team of domestic cleaners
• Control the deployment of labour and consumption of materials and consumables
• Deliver a high quality, timely, responsive, cost-effective and pro-active domestic service that meets the needs of our service users
• Be courteous, helpful and efficient, ensuring high standards of customer care and demonstrating commitment to a positive patient experience
• Seek to raise standards and improve service quality to ensure full compliance with the National Specifications for Cleanliness 2021
• Maintain effective, meaningful, positive and clear communications with Ward Managers, matrons and service users. 

The Ideal Candidate

• Proven experience of managing a diverse workforce in a multiple services environment
• Experience in the development and managing of staff
• The ability to show empathy, care and compassion
• Ability to communicate effectively with patients, visitors, colleagues and clients
• Recognised cleaning qualification: BICS, NVQ or other.
• IOSH or NEBOSH certificate
• Capable of delivering practical training to a high standard
• Experience of working with budgets and financial targets.
• Good standard of literacy and numeracy
• Computer literate          

Package Description

£ 32,000pa - £35,000pa + great benefits

Location: Queens Hospital, Romford

Fixed term full time 6 months contract

Work Pattern – 40 hrs pw Monday to Friday with flexibility for occasional weekend

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.  

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.