Data Subject Request Specialist

Job Introduction

As a Data Subject Request Specialist you will act as the central point of liaison between our legal team, PeopleCentre ER team and the wider business in all aspects of data management, storage and processing. This role is key to ensuring a compliant data management process.

To be successful in this role you will enjoy a challenging and varied workload, supporting the business via the prompt delivery of logical, adaptable and compliance advice.

If you have experience in a fast-paced environment and are looking for an opportunity to be a member of motivated data protection team this is the perfect opportunity for you!

This will be a step up role for an internal candidate

The main base for this role is in Salford, Manchester, you will need to be able to travel to Salford when required.

Role Responsibility

• To keep a record and monitor all requests and verify requests and identities of requestors.

• To send out acknowledgement responses to the different Data Subject Requests within a timely manner

• To liaise directly with the relevant segment/dimension, or directly access the IT system where data is held, to collate the personal data in question

• Perform the action required for relevant personal data

• Liaise with the PeopleCentre ER team and/or Employment Lawyers on data subject requests which involve or look likely to involve grievances or employment claims

 A full list of responsibilities can be found in the attached job description

The Ideal Candidate

Essential

• Highly organised and responsive, with ability to work to SLAs and tight deadlines
• Experience of working with Data Subject Requests or Freedom of Information requests
• Experience of information or records management and using electronic information systems such as a corporate intranet or SharePoint.
• Attention to detail, particularly with applying redaction to documents, data entry expertise and an awareness of the legislative and regulatory frameworks for information and records governance
• Knowledge of the GDPR legislation
• Experience of handling Data Subject Requests process and
• Computer literate – Microsoft Office, especially Excel and PowerPoint.
• Sound stakeholder management and communication skills
• Proven experience of managing multiple time critical requests

Desirable

• Understanding of actions necessary to ensure a smooth customer experience
• People management experience

Package Description

In return for your commitment and hard work, you will be rewarded with an attractive salary, plus access to our extensive benefits package, which includes:

• Contributory pension scheme of up to 6%
• 5% Performance-related annual bonus
• 23 days holiday (FTE) – plus bank holidays – rising to 26 days after 5 years
• A buy and sell holiday scheme of up to 3 days (FTE)
• Volunteering days via our charity partner STOP HUNGER
• Numerous voluntary benefits, including dental care, gym discounts, retail / hospitality, and many more

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process