Customer Support Executive (Events)
Job Introduction
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We have an excellent opportunity to join the Sodexo team at The Crystal, a sustainable cities initiative by Siemen and the world's most sustainable events venue. This exciting role will act as the bridge between the sales team, event clients and operational teams ensuring a seamless process from initial enquiry through to the event. |
Our heritage is built on catering and hospitality experience and fuelled by our passion for exceptional food and service. For over 40 years we have been providing bespoke catering and hospitality services for sports stadia, racecourses, visitor, attractions, historic venues, major events and premium airline lounges. Recognised across the globe for hospitality, we help create exceptional moments at extraordinary events such as Royal Ascot, Tour de France, The Open Championship and RHS Chelsea Flower Show.
For more information on the company see Careers in Sports and Leisure
Role Responsibility
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The role involves understanding the client needs, working towards a solution that will meet all their expectations to deliver a fantastic event. Supporting the sales function and the operations team you will be involved in all aspects of planning, organising and finalising client event bookings. Preparing event booking’s you will ensure these fall in line with budgets whilst ensuring the end result meets expectation. Working with the client you will deal with any concerns, offering solutions and maintain the relationship through the whole process, including post event evaluation. |
The Ideal Candidate
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People management experience. •Ability to interpret and utilise commercial information •Excellent communication skills. •Good standard of literacy and numeracy. •Knowledge of health and safety |
Package Description
Up to £26,000 + Benefits
About the Company
Our mission is improve the quality of life of Sodexo employees and all those we serve, and contribute to the economic, social and environmental development of the communities, regions and countries in which we operate. We work to improve the well-being of people across the globe through our unique range of expert services and the talent of our teams. As one of the world’s largest employers and a
company of “people at the service of other people,” we are committed to being an employer of choice – providing jobs for our people, as well as training and opportunities for internal promotion to help our employees move up the career ladder.
