Credit Controller

Job Introduction

We want to make life better for more people. If you are as passionate about quality as we are and you want a role where your skills will make a real difference, this is a great opportunity. You can help us to grow and develop in an exciting business that puts people front and centre of everything we do.

Prestige Nursing & Care, part of the Sodexo Group, has provided home care for over 75 years and we have 35 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients.

As part of the Credit Control Team you’ll be responsible for providing accurate and efficient services to both internal and external customers.

We offer a supportive working environment with lots of potential for learning and development and a friendly, agile, and flexible working culture.

The role of Credit Controller will be responsible for all aspects of sales ledger and credit control duties for a given group of accounts. This is to be done following the Company’s Credit Control Procedures.

Role Responsibility

MAIN RESPONSIBILITIES

• Cash posting
• Accounts are chased in a timely and regular manner
• Ensuring payments are chased for all debts over 60 days
• Advise clients and Branch Manager of suspension of service
• To reconcile accounts when necessary
• Liaise with branch on queries raised and resolved in a timely manner
• To escalate up to line manager where necessary on an account
• Create new accounts in Access and correcting templates for pay run
• General credit control and ad hoc duties

Please note this list is not exhaustive and you will be required to undertake other duties as deemed fit.

The Ideal Candidate

KEY ATTRIBUTES/KNOWLEDGE/SKILLS/EXPERIENCE

• Excellent Customer Service Skills
• Have experience in credit control preferably more than 2 year’s or worked in a call centre environment
• Good communication skills both written and verbal
• Work accurately with agreed timescales
• Demonstrate high degree of confidentiality
• Good excel skills
• A commitment to equal opportunities and diversity
• Symmetry between personal and organisational values
• Demonstrates the behaviours associated with Prestige Nursing + Care’s values

Package Description

What we offer in return:

• A competitive salary

• 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service

• An additional day off for your Birthday

• Cycle to Work scheme for our Head Office, Regional and Branch staff

• Long Service Awards

• Work Place Pension

• Employee assistance programme (EAP) - confidential phone line and online support and resources available to you and your loved ones 24/7

• Supportive working environment with ongoing learning and development opportunities.

• A friendly, agile and flexible working culture.

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing & Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process