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Costa Store Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

As a Costa Store Manager at Sodexo Doncaster Royal Infirmary, you are also a team leader and community builder. You will be responsible for achieving financial objectives and growth for the store, while keeping safety as the utmost priority. By building trusted relationships and ensuring client satisfaction and retention, you are a relied upon to make an impact. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

We are currently looking to recruit an experienced Costa Manager to take accountability for the day to day running of the store at Doncaster & Bassetlaw Teaching Hospital. Your focus will be on ensuring that all tasks are completed to always deliver great coffee and service to our customers.

We are looking for someone who is passionate about coffee, with excellent leadership skills and a can-do hands-on approach.

Sodexo Healthcare is a leading provider of services to the NHS and private healthcare organisations in England. We provide quality of life services that improve patient and staff experience, raise standards and deliver financial benefits to our clients. We help to enhance the patient environment (including patient dining, cleaning/housekeeping, retail services), provide clinical support (equipment sterilisation) and manage technical estates teams (estates management, asset management, land maintenance and energy management).


Main Responsibilities 
What you’ll do:

  • Responsible for approx 12 team members
  • Manage the stock and order systems for food & consumables ensuring that the store has 100% supply of items for the customer
  • Ensure all cash & stock is kept secure and that all necessary action is taken so that handover of stock & cash is done in a secure manner
  • Ensure the store is opened and closed, adhering to all company standards, polices & procedures
  • Ensure that all brand standards are delivered throughout the shift – completing all relevant checks, standards, food & health and safety checks and taking necessary remedial action or escalating as required.
  • Train & coach team members as required to support them in delivering their roles effectively, including succession planning and support for other units /contracts
  • Deal with and resolve customer complaints in line with company policy/procedures
  • Ensure the effective control of labour and that every team member is deployed in an appropriate manner
 
For a full list of responsibilities please view the attached job description
 
Ideal Candidate
What you bring:
 
  • Previous experience of working within a customer facing environment
  • Management experience
  • Experience in the recruiting process
  • Enthusiasm to execute outstanding customer service
  • Understanding of key performance indicators
  • Positive attitude with willingness to learn
  • Understanding of Key Performance Indicators
  • Excellent interpersonal skills and ability to communicate effectively with customers, clients, and staff at all levels
 
Desirable:
 
  • Previous experience within a Costa outlet
 
What we offer
 
To £27,000pa + excellent benefits package
 
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
 
  • Flexible and dynamic work environment
  • Competitive compensation
  • Access to ongoing training and development programs
  • Countless opportunities to grow within the company.
 
We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!
 
Ready to be part of something greater? Apply today!
Salary to £27,000pa + excellent benefits package
Frequency Annual
Job Reference SDX/TP/RF010261/HC
Contract Type Permanent – Full Time
Closing Date 09 November, 2023
Job Category Catering Management
Business Unit UK Healthcare
Location Doncaster , United Kingdom
Posted on 20 October, 2023

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