Corporate Concierge

Please Note: The application deadline for this job has now passed.

Job Introduction

This position requires a proactive customer focused individual with an exceptional eye for detail and the ability to communicate and build relationships at all levels. The person needs to be a forward thinker with a methodical approach, exceptional planning, and excellent organisational and communication skills with the ability to challenge in order to further develop the service offer

Role Responsibility

To meet and greet building users and visitors in a welcoming manner
Provide a customer focused service & where required contact hosts and direct visitors by maintaining employee and department directories.
Take and pass on messages to client in a clear manner
Maintain constant surveillance of entrance and reception providing maximum visibility
Provide appropriate assistance as needed to building users, guests and visitors in suitable and professional manner
To provide line manager and client with concise and accurate reporting as required
Promote good public relations between Building Management and clients and their guests/visitors through courteous, helpful, and professional contact.
Liaise with clients in a polite and professional manner
To resolve as appropriate, any threats or risks to the security of the building and/or its occupants
To be fully compliant with the building’s security measures and access controls
Carry out additional works as directed by FM team.
Completing all necessary paperwork & reports
Ensure that health & safety information contained in the risk assessments are up to date
Following site specific procedures
Manage visitor management system
Introducing visitors to site host
Complete security duties and tasks as directed

The Ideal Candidate

Experience of dealing with customers/clients and the public face to face and on the phone Good IT skills & excellent telephone manner Experience of working in multi-tasking environment Able to communicate on all levels, excellent customer care skills Knowledge of H&S and visitor management system be able to gain a SIA Frontline license

About the Company

Sodexo are currently recruiting for a number of brand new opportunities due to growth in our Corporate Services segment. Sodexo is the 19^th largest employer worldwide, operating in 80 countries and employing 427,000 employees worldwide, we are the leader in Quality of Life services. Sodexo is not only a growth company; it is also a people-oriented company that places quality of life of its 100 million consumers at the centre of its mission. Join our teams and experience their passion and the unique Sodexo spirit!

Salary	£21000 - £25000
Frequency	Annual
Job Reference	SDX/TP/253220/43127
Contract Type	Permanent – Full Time
Closing Date	07 April, 2019
Job Category	Hospitality
Business Unit	UK Corporate Services
Location	High Wycombe
Posted on	07 March, 2019

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