Control Room Operator

Please Note: The application deadline for this job has now passed.

Job Introduction

Control room operator

4 on 4 off mixture of days and nights

Role Responsibility

Planning and implementation of forward scheduling / reaction to short notice cover requirements
Ensure initial scheduling of new employees completed within an acceptable timeframe
Monitor & supervise the delivery of customer support requests ensuring deadlines are met
Assist in maintaining a safe working environment for all employees
Assist in the monitoring of alarm and CCTV system providing appropriate response to un-planned events
Remain alert at all times in the maintenance of the Control Room integrity and in the protection of its assets
Complete all reasonable management requests

The Ideal Candidate

Valid SIA licence
Clear & concise written work including report writing
Good Analytical skills
Methodical and thorough approach to work maintaining attention to detail
Able to prioritise workloads & manage time efficiently and effectively
Data management & input
Organised & able to take the initiative
Negotiation skills
Ability to communicate effectively with all levels of employees and customers
Competent with different types of operational systems
Any candidate must understand and thrive on working in a customer focused environment
High personal standards
Able to proactively plan training activity / events and mitigate potential barriers to success
Strong interactive communication skills
Knowledge of TimeGate would be advantageous but full training will be given

Package Description

To support the security operations of the group by providing expertise and focus to control/support, completion of requests for additional cover, information requirements and business processes while continually improving efficiency.
Be professional, pleasant, friendly, courteous and helpful at all times whilst carrying out duties to the highest levels.
To ensure exemplary standards in personal grooming, strictly adhering to the uniform requirements.
Provide assistance to third party contractors / visitors ensuring all site procedures / policies are adhered too.
To liaise closely with statutory authorities, dealing with incidents and the provision of information.
Maintain continuous monitoring and patrolling of sites through electronic security
Diligent management and maintenance of site records / reference materials including Health & Safety records, Incident Forms and the site occurrence book
To provide regular liaison and timely feedback to the management team on all aspects of service delivery, implementing effective solutions and corrective action to enhance the service.
Undertake any other reasonable duties as required to meet the needs of the business
Ensure a timely response to all security issues and events.
To develop excellent working relationships with our on site customers

About the Company

In the UK and Ireland, Sodexo employs some 37,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their age, disability, gender, transgender, marital or family status, race or ethnicity, religious belief of sexual orientation are welcome to and included within our business.

Salary	9.65 - 9.65
Frequency	Hourly
Job Reference	SDX/TP/681704/70968
Contract Type	Permanent – Full Time
Closing Date	20 October, 2021
Job Category	Operations
Business Unit	UK Transversal Functions
Location	Salford, England
Posted on	20 September, 2021

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