Contracts and Compliance Manager

Job Introduction

A rare opportunity for an exceptional Contracts & Compliance Manager to join Sodexo and support the University of Greenwich.

You will assist the management team in mitigating risk by understanding and supporting the delivery of contractual obligations including, but not limited to, service specifications, performance standards and legislation.

You will actively communicate with and build relationships with the client, colleagues and team members so as to develop a mutual respect on service delivery and matters within our agreements.

You don't just join Sodexo, you belong

Join Sodexo and you become part of a worldwide, extended family. Team spirit is strong and encourages people to stay long-term. You can bring your whole self to work every day and we cant wait for you to join the team!

Role Responsibility

• Carry out a programme of internal auditing to monitor compliance with all contractual & statutory obligations, and local operating procedures.
• Liaise with the Service Delivery Managers on a daily business ensuring key performance indicators are met and performance monitoring schedules are adhered to.
• Analyse and interpret relevant data and take the lead in producing monthly reports to meet contractual requirements
• Responsible for the Grounds (Landscaping) and Hard FM teams across all University locations, ensuring that they are working safely and adhering to Company and legislative requirements.
• Manage sub-contractor relationships and performance contract wide
• Manage the on-site activity of the nominated sub-contractor; ensure PPM’s and all other planned works are delivered in accordance with agreement and that reactive call outs to attend or provide additional services are in accordance with the agreements in place
• Liaise with the Sodexo management team at the University of Greenwich in the production of reports
• Produce regular reports (daily, weekly and monthly) for contract teams and the client as required ensuring these are accurate prior to submission
• Work closely with the Sodexo senior management team to develop and enhance the quality of reporting as required to meet business needs and contractual processes
• Working with management team to ensure all compliance (weekly, monthly, quarterly etc) audits and services are evidenced and provided by the contract teams in a timely fashion
• Lead the contract team in the analysis of supplier performance
• Update and maintain contractual documentation and site records as required including site files and CAFM systems with Sodexo managed and Subcontractors for arranged services and PPMs
• Support the Head of Commercial and Finance in day-to-day contract & supplier administration
• Support the Head of Technical Services with staff training, recruitment and compliance of the teams and their performance
• This list is not exhaustive, and the post holder will be expected to carry out other reasonable duties from time to time as requested by management

The Ideal Candidate

The ideal candidate must possess the following skills;

• Technical expertise and knowledge
• Experience in the use of CAFM systems to upload, extract, manipulate, report and present data
• Supplier and Contract auditing experience – “what does good look like?”
• Self-motivated, enthusiastic, and professional
• An understanding of FM contracts (ideally NEC 3 or 4)
• An understanding of SFG-20 and legislative requirements
• Knowledge of Water Safety and Responsibilities
• Commercial awareness
• Exceptional customer service skills
• Man Management skills
• H&S experience and understanding

Desirable Qualifications and Experience

• Experience of working in a similar environment
• Horticultural Services Experience
• Gap Analysis 

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. This role will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

Package Description

£50,000 to £52,000 + Excellent benefits package

• 26 days annual holiday + bank holidays. 
• Annual bonus
• Flexible benefits fund

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.  

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process