Contract Cleaning Manager

Job Introduction

The Contract Cleaning Manager is the main point of contact for Sodexo on site to manage and control the cleaning services to the agreed specification and to the agreed performance, qualitative and financial targets. 

Role Responsibility

Main responsibilities for this role include to:

• Ensure the standards across the site(s) are in accordance with the Service Level Agreements and Key Performance Indicators specified in the service contract
• Ensure that the cleaning team members are fully trained to carry out required duties and that this training is recorded on their training record card
• Monitor hours worked for all team members, completing wage variations and absence monitoring forms on a weekly basis
• Maintain excellent client relationships and communicate with the day-to-day client at every opportunity - holding at least a weekly review meeting
• Oversee the organisation of equipment and chemicals
• Ensure that all costs and expenditure are within the budgeted levels agreed between the Client and Sodexho.  Control all costs such as labour, expenses, cash purchases as agreed with your line manager
• Ensure that safe systems of work and safety polices are always implemented and adhered to and kept up to date
• Ensure that all equipment, monies and the overall establishment areas within your control are safe and secure at all times
• Ensure that all equipment used, is in safe working order, checked regularly and serviced.  Report any faults to management/client, ensure they are rectified and ensure equipment is not used until safe
• Full working knowledge of the areas in the building which are covered by the services run by Sodexo
• Responsible for work allocation to the cleaning team, keeping within the specified detail of the contract, the financial budget and working principles
• Ensure that cleaning standards are laid down, trained to staff, logged on training record cards and maintained
• Complete the necessary company documentation within the Sodexo framework as required. Carry out regular control checks and record the results on the forms provided
• Liaise with the Cleaning Operatives to identify training required to implement the standards to facilitate the running of contract and deliver training as required
• Ensure that all equipment is in safe working order, checked regularly and serviced
• Maintain up to date knowledge of all chemicals in use and training in COSHH Regulations
• Comply with all Company & Client policies and statutory regulations relating to Health & Safety, safe working practices, hygiene, cleanliness, fire and COSHH

The Ideal Candidate

To be successful in this role, you will have previous experience in working / leading a cleaning team, coupled with industry acumen and knowledge of cleaning services. You will have a good understanding of budget management, as well as experience working in a standards / compliance-related environment. You will ideally hold an HSE Managing Safely & COSHH Certificate.

You’ll have previous experience of leading teams, being an excellent communicator, with the interpersonal skills to influence at all levels of the business remit

Package Description

In return for your hard work and commitment, you’ll be rewarded with a competitive salary, plus access to range of benefits.

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process