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Compliance Assistant

Please Note: The application deadline for this job has now passed.

Job Introduction

This is a varied and challenging role, which will suit someone with a genuine interest and passion for compliance within an HR environment. As the Compliance Assistant, you will offer a remote, responsive compliance administration service, specialising in Right to Work, DBS and Security Clearance checks for our employees. You will also provide advice to line managers and colleagues regarding essential employment checks, taking into account any specific requirements for our diverse segments, from hospitals, defence sites, schools and visitor attractions. Based in our HR Service Centre, you will work as part of a small team, handling compliance requests from employees and Managers via phone and email. 

 

Role Responsibility

  • Provide a helpful, responsive and customer friendly compliance service to managers and employees, in line with agreed timeframes
  • Case manage compliance requests from employees and line managers until resolution ensuring service tickets are updated on CSM system
  • Constantly improve customer service by using HR systems to resolve live compliance queries, aiming to reduce the number of service tickets awaiting resolution in a quick responsive manner
  • Liaise with employees, line managers and other departments in order to obtain necessary information to meet requirements of compliance service requests
  • Interface closely with HR Services Team exchanging information/documentation where necessary, within a timely manner and in line with HR Service Centre Standards
  • Manage right to work checks for new starters, ensuring satisfactory documentation has been provided and if necessary, case mange until relevant documentation has been provided
  • Manage DBS, professional registration/qualification and segment specific checks for new starters, ensuing necessary paperwork is actioned and processed
  • Maintain compliance tracking tools with accurate up to date information

The Ideal Candidate

Awareness of compliance processes and matters surrounding eligibility to work in the UK, DBS, security clearance etc

• Committed to providing a friendly and responsive customer service

• Strong understanding and respect for confidentiality

• Strong written and verbal communication skills

• Proficient user of Microsoft Office programmes

Desirable

• Some generalist HR experience, with working knowledge of theory and best practice HR policy.

• Experience of using SAP HR / CSM system.

Package Description

£22,600 per annum 

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.  

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process

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