Cleaning Manager

Job Introduction

To be the main point of contact for Sodexo on site to manage and control all cleaning services to the agreed specification and to the agreed performance, qualitative and financial targets as laid out in the contract. 

Role Responsibility

• Delivery of a consistent level of service, within the Company's standards, to the contract specification and agreed performance, qualitative and financial targets. 

• Compliance to company and statutory regulations relating to safe systems of work, health & safety, hygiene, cleanliness, fire and COSHH. 

• Dealing effectively and safely with all service requests and incidents within the range of competence, training and experience as required and by out of hours response where necessary. 

• People Management 

• Ensure the standards across the site(s) are in accordance with the Service Level Agreements and Key Performance Indicators specified in the service contract. 

• To be responsible for all day to day aspects relating to the management and maintenance of the soft service requirements within the contract, to the agreed performance, qualitative and financial targets. 

• To provide Cleaning Services to the agreed standards in accordance with the Service Level Agreements and Key Performance Indicators specified in the service contract 

• To actively enforce relevant statutory, company and site H&S compliance together with the monitoring of related equipment 

• To be responsible for scheduling of work within the specified details of the contract to include effective Human Resource administrative tasks. 

• To motivate and lead employees to perform their roles to a high standard and in alignment to Sodexo policies and procedures 

• To accurately manage and account for all financial and inventory activities associated with the delivery of Cleaning Services to contract requirements 

The Ideal Candidate

• Proven experience in pharma/manufacturing sites 

• GMP/clean room experience 

• Proven experience in working and leading within a team 

• Industry acumen and knowledge of cleaning services ideally within the medical device/pharmaceutical industry. 

• Good understanding of budget management and administrative tasks. 

• Knowledge of effective stock management practices. 

• H&S qualification – IOSH or similar. 

• Ability to manage multiple priorities with a hands on, practical attitude. 

• Good attention to detail. 

• Ability to work on own initiative as well as part of a team. 

• Excellent interpersonal, customer service & communication skills. 

• Strong people and resource management skills. 

• Experience of working within a standards/compliance environment. 

• Experienced in adhering to and driving company initiatives. 

• Good use of the English language (written and spoken). 

• Computer literacy to include Micro-Soft applications. 

Package Description

• 20 days annual leave increasing to 25 with service
• Free GP service
• Bike to work scheme
• Life assurance
• Company pension scheme
• Eye care vouchers
• Employee assistance program with counselling and life advice supports
• Family leave options
• Shopping vouchers
• Training, development, and progression opportunities

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.  

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process