Change Manager

Job Introduction

Sodexo is offering an exciting opportunity for a Change Manager to join the government and agencies team in the South East London / Kent border, England.

As the Change Manager, you will work within a dynamic contract team alongside other property professionals on a large and publicly visible portfolio delivering change using quality management expertise. This role has the autonomy to develop and embed all processes to deliver service, supplier and estate change. This role will also manage change projects that improve Sodexo’s service delivery and overall effectiveness

We bring services that increase employee engagement, wellbeing and productivity to the public sector to help support government to deliver on its promised outcomes. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

For more information on Sodexo Careers please visit Sodexo Careers 

Role Responsibility

• Define and implement robust processes to manage all operational change ensuring all parties are clear on their responsibilities and obligations.
• Track all operational change activity and produce metrics to measure performance against agreed service levels
• Develop the contract approach to document management to ensure delivery against the contract schedule of service requirements.
• Lead the 6 monthly review cycle of service solutions ensuring service solutions, processes and standard operating procedures are kept up to date.
• To actively participate in the Change Management (P3M)community of practice, driving service innovation, supporting the evolution of Sodexo’s Property Professional Services team offerings and the development of staff in your community

Please see attached job description for further information regarding the role requirements

The Ideal Candidate

• Holds a professional qualification (Prince2 or PMI or studying to achieve).
• Educated to degree level or equivalent/ relevant experience
• Familiar with contract management and quality management in an FM environment
• Familiar with continual improvement methodologies such as Lean & Six Sigma”
• Flexible with the ability to overcome challenges whilst looking for continual improvements to service delivery, quality driven approach

Package Description

£44,700 - £52,000 dependent on experience + bonus

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development programs
• Countless opportunities to grow within the company
• Full training 
• Health and wellbeing incentives
• Training and development opportunities
• Reward and Recognition schemes
• Flexible working considered
• Volunteering days
• Cycle to work scheme
• Life Assurance

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

All offers are subject to full security clearance checks

Ready to be part of something greater? Apply today!

About the Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.