Change Communications Manager

Job Introduction

Do you have experience of working in change communications?

Are you looking for an exciting new challenge, where you’ll need to combine strategic nous with creative muscle?  If so, then this may just be the ideal role for you!

We have an exciting new opportunity available to join our UK & Ireland Brand and Communications team as Change Communications Manager. As the Change Communications Manager, you will also be a key member of a number of other project teams, influencing decision-making, managing a diverse network of stakeholders, and leading or supporting others with the development and delivery of high-quality communications strategies, campaign plans and creative content - to capture people’s attention and inspire them to change their behaviours.  

You’ll be joining a well-established team with heaps of energy and experience, who can’t wait to welcome the newest member of their team.

Role Responsibility

• Act as communications business partner to a number of key strategic change programmes
• Understand the business challenges and opportunities of each change programme, and translate into impactful communications solutions
• Develop, review, agree (with project teams) and deliver change communications strategies, working in partnership with business communications managers and the wider Brand & Communications team
• Plan and deliver creative, engaging campaigns in line with agreed strategies for designated programmes, as well as overarching regional communications strategies
• Develop, and enable effective deployment of, comprehensive stakeholder engagement maps and plans
• Effective financial management of agreed creative budgets for each initiative, ensuring value for money at every turn
• Ensure customer satisfaction of internal project stakeholders through effective client management, timely delivery of work, and regular reporting
• Develop and deliver high-quality, written content for internal (and, occasionally, external) channels, in support of agreed initiatives, and working with wider Employee & Change Communications team
• Work with global and regional dimensions (e.g. Operations, HR) to ensure alignment of activities with other regional, segment and global strategies and plans
• Support the Employee and Change Communications Director with other UK&I projects as reasonably requested.

The Ideal Candidate

• 3+ years’ experience in change and / or internal communications roles (in-house or agency)
• Proven success in developing and executing change communications strategies and campaign plans
• Evidence of understanding and successful application of change management and / or communication theory
• Excellent writing and editing skills
• Resilient and able to deal with ambiguity
• Strong people skills

Desirable

• Degree-level qualification in strategic communications, public relations, internal communication, or journalism
• Membership of professional body (e.g. CIPR, IOIC)

Package Description

Up to £45,000 per annum (depending on experience)

Fixed term - 18 months (March 2020 to August 2021)

We also offer a Sodexo Discounts website promoting discounted mobile phone tariffs and savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to further engage ex-forces personnel and reservists.  Those applying for roles with us who meet the essential criteria advertised under the ‘ideal candidate’ on the vacancy advertised are guaranteed to progress within the selection process.